Climbing Programs and Youth Team Manager

At Movement, our core values of partnership, inclusion, passion, innovation, and integrity are at the heart of everything we do. We're not just a climbing gym - we're a community that's dedicated to transforming lives through climbing, yoga, and fitness and sharing that vision with as many people as we can. As the country’s largest network of climbing gyms, we're building an extraordinary team that's committed to growing our business, our value to our members, our future customers, and our industry.

By expanding our community, we can create rewarding career paths for our team members, continually improve the customer experience, build a sustainable business for the long term, and give back to the communities we are all a part of. We’re looking for passionate, resilient, and business-minded enthusiasts who share our values and want to join us in not only leading the climbing industry but defining it!

JOB SUMMARY

The Climbing Programs & Youth Team Manager is focused on teaching, supporting, and indoor gateway programs, adult climbing programs, and the youth team. This individual will report to the Director Team and work closely with them to cultivate a team of skilled climbing instructors and coaches, create a program calendar that fits the needs of the community, and support Movement’s mission and core values as they relate to climbing programs and youth team. As with all managers, they are expected to embody the Movement’s mission and core values, leading by example to their staff. The Climbing Programs & Youth Team position may operate in one or across multiple Movement facilities, depending on the size of programs in the facilities.

JOB RESPONSIBILITIES

• Teach the full breadth of gateway and adult instructional programs at Movement (as needed)
• Craft and share vision to other instructors, team members, and customers about programming
• Ensure excellent customer service and delivery of instruction
• Manage the climbing programs in their facility in partnership and with oversight of the Gym Director, including but not limited to:
  • Partner with Gym Director team to strategize on gyms programming needs
  • Scheduling team members
  • Managing private lesson requests
  • Manage Group Program requests
  • Creating monthly program calendars with the goal of expanding and/or maximizing class enrollment and accessibility to our customer base
  • Hiring instructors, and providing new hire training with your gym trainers and ongoing mentorship to cultivate a team of skilled and passionate instructors and trainers who foster Movement's mission and values
  • Evaluating instructors and private coaches and determining their eligibility for promotions or raises based on instructional performance
  • Monitoring and quality control of courses including responsibility for performance reviews for key instruction positions
  • Manage the Climbing Program business unit at that facility, working to meet financial goals including overall revenue targets and comp/rev percentages which support the program and gym overall
• Assist Programs Leadership with creating new curricula, instructor training tools, and other resources that will support continued growth of Movement programs
• Drive local (in-gym or out-of-gym) marketing initiatives to support enrollment in programs. Includes using templates to create flyers, tabling promotions, and partnering with regional marketing coordinator and director team on wider initiatives
• Reports to the Gym Director and works closely with the Director of Programs to develop the team program in line with overall Movement vision
• Assist in recruiting, hiring, training, and mentoring a cohesive team of Coaches and Team Coach Supervisors who collectively embody Movement’s values (Innovation, Passion, Partnership, Integrity, Inclusion) and provide high quality programming for youth athletes
• Work closely with Coaches and Team Coach Supervisors to develop training plans that ensure development of each athlete’s personal and team-oriented goals across all levels of the Team
• Coach two to four days a week either as part of ratio or as a floating coach, and attend competitions and events as needed
• Provide supervision for youth climbers who will be bouldering, lead climbing, and belaying
• Provide effective and timely communication between coaches, parents, directors, and gym members
• Ensure that backend administration and organization of team program is taken care of in a timely and effective manner. This includes effective communication with new prospective athletes, handling membership issues, scheduling staff, tracking belay and other safety trainings, ordering team clothing and other supplies, etc.
• Manage the Youth Team business unit at that facility, working to meet financial goals including overall revenue targets and comp/rev percentages which support the program and gym overall
• Schedule mock comps, training camps, social events, and other team functions that foster and support a healthy and inclusive team culture
• Innovate by identifying ways to improve the team program, the gym, and Movement’s vision for programs, and work with the Gym Directors, Director Team, and other Team Managers to grow our community in a way that maintains alignment between gyms and programs

JOB REQUIREMENTS

• Consistent positive energy and empathy
• Excited to welcome individuals of all backgrounds and abilities into the climbing community
• Incredible customer service skills, attention to detail and extensive experience with instruction, facilitation, and training staff
• A knowledgeable expert in the art of rock climbing, and an experienced climbing coach
• Passionate about refining their own instructional style, and teaching others to do the same
• Driven to build community around becoming a better climber
• Strong leadership skills and the ability to effectively communicate team goals
• Ability to effectively balance a range of administrative tasks and deadlines
• Ability to build and lead a high-performing team
• Solid computer skills (web-based applications, Word, Excel, POS applications)
• Experience working to meet financial targets and staying on budget strongly preferred

QUALIFICATIONS

• Vision: Guides development and helps execute a compelling vision in alignment with the company’s mission, values, and goals; understands and makes empowered decisions
• Leads Change: Leads change effectively to gain support and buy-in
• Recognition: Encourages contributing thoughts and ideas, recognizes, and appreciates the contributions of all
• Humility: Leads with humility by demonstrating a strong self-awareness and a willingness to seek input, partner with others, and listen to constructive feedback
• Accountability: Builds a culture of accountability for actions and decisions; follows through on commitments
• Intervene: Intervenes appropriately when others are not upholding diversity and inclusion practices
• Celebrate Diversity: Promotes celebrating diversity in all facets; proactively creates a diverse community that acknowledges individual perspective and promotes sharing and listening to diverse ideas
• Ability to define and create a positive team culture
• Passion for developing coaches and young athletes in a way that emphasizes fun and fosters a love of the sport and the climbing community
• Experience with competitive youth climbing programs. Experience with USA Climbing including local and championship events is preferred
• Experience planning and implementing a training schedule for youth athletes
• Strong climbing and training background, and knowledge of climbing techniques
• Self-motivated and organized
• Excellent written and verbal communication skills. Ability to communicate professionally and effectively with athletes, coaches, parents, and gym leadership
• Solid computer skills (web-based applications, Word, Excel, POS applications)
• Flexible schedule, able to travel for competitions and events, some weekends required
• Understands and embodies Movement’s Core Values, and is a sound mentor for the youth on climbing team as well as an example for the other coaches and employees to follow
• Current USA Climbing Coach membership, or ability to obtain this immediately upon hire, is required, including Safesport, First Aid, and CPR certifications, and also the ability to pass a background check
• Personal Training Certification or equivalent experience is an added plus, but not required
• Experience with managing budgets or meeting financial targets strongly preferred
• Ability to define and create a positive team culture
• Passion for developing coaches and young athletes in a way that emphasizes fun and fosters a love of the sport and the climbing community
• Experience with competitive youth climbing programs. Experience with USA Climbing including local and championship events is preferred
• Experience planning and implementing a training schedule for youth athletes
• Strong climbing and training background, and knowledge of climbing techniques
• Self-motivated and organized
• Excellent written and verbal communication skills. Ability to communicate professionally and effectively with athletes, coaches, parents, and gym leadership
• Solid computer skills (web-based applications, Word, Excel, POS applications)
• Flexible schedule, able to travel for competitions and events
• Understands and embodies Movement’s Core Values, and is a sound mentor for the youth on climbing team as well as an example for the other coaches and employees to follow
• Current USA Climbing Coach membership, or ability to obtain this immediately upon hire, is required. This includes Safesport, First Aid, and CPR certifications, and also the ability to pass a background check
• Personal Training Certification or equivalent experience is an added plus, but not required
• Experience with managing budgets or meeting financial targets strongly preferred

ADDITIONAL INFORMATION

• This is a part-time hourly position.
• Benefits include free membership, in-gym discounts, guest visits, and pro-deals.
• Starting range is $25-28.50 with flexibility based on experience.

Movement is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Salary : $25 - $29