What are the responsibilities and job description for the Administrative Assistant position at MoveUp Consulting?
MoveUp Consulting is a Recruiting Agency in the Moving Industry that's trusted by some of the TOP moving companies all over the United States and we have 100% Direct Hire positions available to start ASAP.
We have a role in Phoenix, AZ for an Admin Assistant!
Schedule: Monday - Friday: 8:00 AM - 5:00 PM
Compensation: $20 - $21 per hour
Admin Assistant Responsibilities:
- Work closely with ownership and general management on daily operational needs.
- Respond to emails and handle urgent matters, particularly for VIP clients.
- Serve as a liaison between vendors, realtors, and other business partners.
- Assist in coordinating personal and business schedules for management and ownership.
- Maintain open communication with VIP clients to address any ongoing needs or concerns.
- Handle incoming calls about general inquiries, moving services, and customer concerns.
- Serve as a point of contact for clients when moving consultants are busy with other customers, relaying information from moving consultants to ensure follow-ups.
- Address concerns regarding damaged items, claims, and other service-related issues.
- Support overflow calls when moving consultants are engaged with sales or estimates.
- Work closely with consultants, dispatch, and management to ensure seamless customer communication.
- Build strong relationships with clients, offering a positive moving experience from start to finish.
Requirements:
- Excellent Communication
- Ability to interact professionally with clients, vendors, and team members.
- Problem-Solving Abilities: Resolve customer issues quickly and effectively.
- Organizational Skills: Proven ability to handle multiple tasks, scheduling, and daily task management.
- Personality: Positive attitude, strong listening skills, patience, and the ability to empathize with clients.
- Tech Proficiency: Familiarity with Microsoft Office Suite, email management, and CRM systems.
- Experience: Prior experience in administrative support and customer service preferred.
Give us a text or call at (540)495-0166. We want to hear from you!
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you a Tech Savvy person?
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Phoenix, AZ 85085 (Preferred)
Work Location: In person
Salary : $20 - $21
