IT Director

Job Description

Job Description

Director of

Information Technology

Job Description

Department : Information Technology Rating : D62

Supervisor Title : Deputy County Administrator FLSA Status : Exempt

Job Summary :

Under the supervision of the County Administrator, perform work administering, coordinating, planning, and supervising the activities and operations of Information Technology Department. Leads a team of technical staff supporting software, hardware, and systems, developing policies and both short- and long-term planning for the County's technology needs, developing and monitoring the annual budget, preparing reports, and related work as apparent or assigned.

Minimum Qualifications of Education and Experience :

Bachelor's degree in Information Technology, Computer Science, Engineering Technologies, Information Systems or related field or equivalent education, certification and experience. Five years of working in IT operations and three years in a supervisory role or five years leading and managing the implementation of large IT projects.

Required License (s) :

Incumbents in this class typically require :

• Valid driver’s license or evidence of equal mobility

Preferred Requirements

Nature of Work :

The most senior management level in the department. Responsible for managing and directing staff and project work of the department; overseeing maintenance and development of systems, programs, and infrastructure. Responsibilities may include managing staff and assigning work; evaluating existing technology to ensure ongoing usability; developing future goals for technology use; designing information systems to meet needs; managing application development and data integration; managing vendor relationships and negotiating contracts; developing and implementing program strategies; managing department budget; assisting other County departments with technology needs; and overseeing troubleshooting, maintenance, and repair of County infrastructure, databases, and systems.

Essential Work Functions (Illustrative only) :

Frequency

Band

Direct IT Department staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.

Daily

Varies

Lead a team of technical staff to deploy and support the county’s technology infrastructure including but not limited to servers, virtualization, security, networking, storage, telecommunications, databases, applications, website, and software.

Daily

Varies

Develop and monitor IT department budget, IT County wide IT budget, and support individual departments with their annual IT budget process. Research and evaluate grant funding opportunities and make recommendations.

Daily

Varies

Analyze business needs of all departments to determine technology opportunities to improve the products and systems in place for enhanced productivity, security, and efficiency. Work with department leaders to develop short and long terms plans to implement solutions.

Daily

Varies

Directs the development and implementation of IT policy, security measures and best practices for the organization. Manage regulatory compliance throughout the organization (i.e., HIPAA, PCI, etc.). Develop and keep up to date a disaster recovery plan with backup procedure.

Varies

Works with department heads to determine county-wide technology needs. Researches new technologies and evaluates usefulness. Educates staff and management on new technology by identifying opportunities for IT training that will equip all employees to make the best use of the products and systems available.

Varies

Develop processes and standard for IT purchasing in compliance with county finance policy and insure budgeted and requisitioned purchases are made in a timely manner.

Varies

Schedule, oversee, and communicate IT projects such as upgrades, migrations, system updates and outages.

Varies

Develop and maintain system to track and address end user needs.

Varies

Attend leadership team meetings and provide updates on IT related items and progress.

Varies

Stay up to date with trends and technologies to advise on ways to continually innovate, improve workflows, and meet internal and external customer needs.

Varies

Respond to emergency requests outside of normal business hours.

Varies

Perform other duties of a similar nature or level.

As Required

N / B

Level of Decisions :

Incumbents apply operational and administrative management principles to implement and achieve the goals and strategy developed by the County Board. Decisions made at this level require the interpretation of program or department goals and directives established at higher levels, and generally require the development of plans concerning the allocation of resources.

Direction Received / Provided :

Incumbents work under general direction, is provided with general division goals and objectives, develop and manage the assigned department or projects. Incumbents assign / delegate work assignments to lower-level employees; troubleshoot problems and issues commensurate with relevant experience; instruct others in work methods and procedures; and verify the work of others.

Knowledge, Skills and Abilities Required :

Persons with Disabilities :

The above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Physical Demands and Work Environment :

In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands : Work performed is sedentary in nature, and typically performed within the Government Center. Equipment used may include, but is not limited to, computer, calculator, telephone, and copy / printer.

Work interruptions are frequent. There is some pressure associated with dealing with individuals who may be emotionally charged and with project or activity deadlines and details. Driving or riding to work at a service center, attend meetings, participate in or lead training sessions, etc. may be required. May involve exposure to environmental conditions.

Disclaimer : This description is intended to describe the kinds of tasks and levels of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Additional physical / mental requirements that occur may not be listed above but are inherent in performing the position's essential functions.

This job description is intended to describe the kinds of tasks and levels of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.

Access to Not Public Data :

A county employee in this position may encounter not public data as defined by Minnesota or federal law in the course of the job duties. Any access to not public data should be strictly limited to accessing the data that is necessary to fulfill the defined job duties. While data is being accessed, the employee should take reasonable measures to ensure the not public data is not accessed by unauthorized individuals. Once the work reason to access the data is reasonably finished, the employee must properly store the not public data according to the applicable provisions of Mower County employee policies and Minnesota or federal law. All employees are expected to become familiar with and comply with the requirements of the County’s Data Practices and Data Security Policies and a breach of these policies may lead to disciplinary action against the employee.