Hospitality and Event Manager

Moxie Events and Red Maple Waters, seeks a Hospitality and Event Manager to help lead an event crew and manage our weekly events.

We are looking to hire a motivated Manager that is skilled, a self-starter, and has a positive attitude to contribute to its success! As the Manager, your primary responsibilities will be to lead and direct an event staff of 5-10 members, Make sure all on-site operations are managed in a safe and efficient manner that provides guests with a positive experience.

Duties include any of the following categories but are not limited to:

Operational Responsibilities

• Demonstrate a passion for our events by showcasing exceptional leadership, problem solving, and decision-making skills.
• Manage Events and staff: Hire, train, and lead staff, including managers
• Manage budgets: Manage expenses, and price products and services
• Manage customer relations: Address customer complaints, respond to guest inquiries, and maintain a positive image for the business
• Manage operations: Coordinate reservations, housekeeping, food and beverage services, and other guest-related functions
• Manage inventory: Order supplies and manage inventory levels
• Manage compliance: Ensure the business adheres to industry regulations
• Negotiate: Negotiate with vendors and suppliers
• Manage pulling ticket statistics , P&L’s and completing show production reports

Experience Required

• Previous experience managing a fast paced event
• Minimum of two years experience in event management, project management, event planning, customer service management or related field.
• Must be comfortable in hiring and managing a team
• Excellent verbal and written communication with high-level organization skills
• Demonstrate ability and experience in coordinating teams and executing multi-faceted plans, including contingency plans
• Proven conflict resolution and professionalism skills with customers and team members

Job Requirements

• Strong communication, teambuilding, and influencing skills
• Thrives in a fast-paced, dynamic environment, with high expectations
• Minimum 18 years of age or older
• Physical demands: Able to stand/walk for the duration of a 6-8 hour shift
• Be able to lift 50lbs
• Able to use personal electronic devices, including a computer and cell phone to perform administrative duties
• Must be available to work evening shifts, weekends and holidays
• Have a love for leadership and producing immersive experiences!

Job Type: Full-time

Schedule:

• 8 hour shift
• Evenings as needed
• Every weekend
• Monday to Friday
• Nights as needed

Work Location: In person