What are the responsibilities and job description for the Client Relationship Representative position at Moyer & Son Inc?
Moyer Indoor Outdoor is hiring !!!!! We are looking for a dynamic Customer Service Representative in our Hatfield, PA location. This person will be the first voice our customers hear when they call our HVAC / Plumbing Division. This is NOT a remote position, but will be in our new Customer Service Center in Hatfield, PA
The requirements and responsibilities of a Moyer Customer Service Representative are :
Excellent Customer Service Skills and related experience with inbound customer service calls
Able to communicate effectively over the phone, email and text
Understand that all calls are priorities!
Quickly troubleshoot issues and work to resolve them to satisfaction
Efficiently enter information into a database to generate a service call
Able to learn new computer programs
Assist on special projects
Willing to cross train to learn other Moyer Indoor Outdoor divisions
Previous plumbing or HVAC customer experience highly desirable
This is a full time opportunity. All full time Moyer Indoor Outdoor Customer Service Representatives enjoy benefits including :
Business Casual work environment
Medical / Dental / Vision insurance available for employees and dependents the first of the month after 60 days of employment
Paid Time off after 90 days of employment
401(k) with company match
Paid WEEKLY!
Non smoking campus
Generous employee discounts on all Moyer products and services
Come join us at Moyer and Son! Serving our customers since 1869, we are in our 5th generation of continual family ownership!
Compensation details : 20-22 Yearly Salary
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