What are the responsibilities and job description for the Customer Service Rep - Moyer Pool and Spa Care position at Moyer & Son Inc?
Moyer Indoor Outdoor is hiring !!!!! We are looking for a dynamic Customer Service Representative for our Pool and Spa division in Souderton. This person will be the first voice our customers hear when they call our Pool and Spa department. This is NOT a remote position, but will be in onsite in Souderton, PA The requirements and responsibilities of a Moyer Customer Service Representative are :
- Excellent Customer Service Skills and related experience with inbound customer service calls
- Able to communicate effectively over the phone, email and text
- Understand that all calls are priorities!
- Quickly troubleshoot issues and work to resolve them to satisfaction
- Efficiently enter information into a database to generate a service call
- Able to learn new computer programs
- Assist on special projects
- Willing to cross train to learn other Moyer Indoor Outdoor divisions
- Previous Pool and Spa or home service Customer Service experience helpful.
This is a full time opportunity. All full time Moyer Indoor Outdoor Customer Service Representatives enjoy benefits including :
EOE Come join us at Moyer and Son! Serving our customers since 1869, we are in our 5th generation of continual family ownership!
Compensation details : 20-22 Hourly Wage
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