What are the responsibilities and job description for the HVAC Team Member position at Moyer & Son Inc?
At Moyer & Son Inc, we are seeking a skilled Dispatch Coordinator to support our busy HVAC Sales and Installation team.
About the Role
This critical position will add administrative support to our sales staff while ensuring new system installations are scheduled and completed efficiently.
Key Responsibilities:
- Provide backup support for the intake of lead calls and scheduling of sales appointments and inspections.
- Assist in documentation and registration requirements across permits, warranties, rebates, and other necessary paperwork.
- Maintain accurate client records in our internal software systems.
- Observe, convey, contribute to, and enforce all company rules and regulations.
Requirements
To be successful in this role, you will need:
- Excellent organizational skills and attention to detail.
- Strong written, verbal, and interpersonal communication skills.
- A working knowledge of Microsoft Office and ability to adapt to new software.
- The ability to take initiative and follow directions.
- Problem-solving and reasoning abilities to act as the initial line of troubleshooting.
Preferred Qualifications
We prefer candidates with:
- High school graduation or equivalent.
- 2 years experience in a customer-facing role.
- Experience with email, phone, and in-person communications.
Benefits
As a valued member of our team, you can expect:
- Competitive hourly wage.
- Opportunity for overtime pay.
- Cross-training opportunities available.
- Generous company holidays and paid time off.
- Medical, dental, and 401(k) benefits.
