What are the responsibilities and job description for the Lead Veterinary Receptionist position at Moyers Veterinary Hospital?
Job Description
Job duties include, but are not limited to :
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for :
- Experienced Receptionist with a minimum of 1-year veterinary experience required
- Prior management experience
- Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
- Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
- Ensuring that pet owners' complaints are promptly addressed and resolved.
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay range between $13 to $18 per hour depending on experience
We offer our staff :
For additional details including our full equal opportunity statement, texting / outreach communication authorization, physical requirements of the job and more, please visit https : / / allianceanimal.com / additionaljobdescriptiondetails / .
Salary : $13 - $18