What are the responsibilities and job description for the Patient Service Representative/Front Desk position at Moyes Eye Center?
Moyes Eye Center is a fast-paced growing surgical practice that is dedicated in providing exceptional service. We are a team that strives for excellence in serving our patients, our colleagues and each other. Our employees contribute directly to the growth and success of our practice and take pride in being a member of our team. We are currently hiring for Patient Services Representative to join our ever-growing team of professionals who share our focus of great patient care! Experienced Patient Services Representative are preferred.
Position: Patient Services Representative
Department: Front Desk
Job Summary: Seeking detail-oriented individual with exceptional customer service skills and positive attitude.
Primary Duties:
- Answering in coming calls and scheduling patients for appropriate physician
- Responds effectively to incoming patient calls and communicates pertinent information to designee to provide for continuity and optimal care
- Support the Clinical team in chart preparation and request for medical information
- Document pertinent patient information in the electronic medical record as it relates to job function
- Coordinate with various providers, team members and outreach team regarding scheduling
- Use, protect, and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Performs additional duties as assigned
Education and Experience: High School diploma or equivalent. Prefer experience in an ophthalmology practice and experience with Nexgten Scheduling system.
Physical Abilities: Requires full range of body motion. Involves standing and walking. Occasional lifting of heavy items. Normal visual acuity and hearing are required.
Job Type: Full-time
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely
- No
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15
