What are the responsibilities and job description for the Salesforce CRMA Consultant (Direct Applicants Only) position at Mphasis Silverline?

Job Description :

We are seeking a Salesforce CRM Analytics Developer (formerly Tableau CRM / Einstein Analytics Developer ) to design and develop data-driven solutions within the Salesforce ecosystem. The ideal candidate will have expertise in Salesforce CRM Analytics, data modeling, dashboard development, and AI-powered insights to support business intelligence and decision-making.

Key Responsibilities :

Dashboard & Data Visualization Development

Develop interactive dashboards, lenses, and reports in Salesforce CRM Analytics.
Create custom visualizations using bindings, faceting, and JSON-based configurations .
Build real-time, AI-powered analytics dashboards for sales, marketing, and finance teams.

Data Modeling & ETL Processing

Design Dataflows & Recipes to clean, transform, and process Salesforce data.

Optimize ETL pipelines to integrate Salesforce data with external sources (AWS, Snowflake, SQL).

Ensure data accuracy, security, and governance within the Salesforce environment.

Querying & Data Manipulation

Write and optimize SOQL (Salesforce Object Query Language) queries for data retrieval.

Utilize SAQL (Salesforce Analytics Query Language) for complex calculations and data aggregation.

Implement row-level security (RLS) to control data access and visibility.

AI & Predictive Analytics (Einstein Discovery)

Integrate Einstein Discovery to build AI-powered predictive models.

Develop forecasting solutions for sales, revenue, and churn prediction .

Automate trend analysis and recommendation systems using machine learning models.

Salesforce Platform & Integration

Work with Salesforce Sales Cloud, Service Cloud, and Experience Cloud for data reporting.

Integrate Salesforce CRM Analytics with Tableau, Power BI, and third-party BI tools .

Develop APIs and data connectors for external system integration.

Performance Optimization & Governance

Optimize dataflows, datasets, and dashboards to improve performance.

Implement best practices for large dataset handling and query efficiency .

Manage permissions, sharing rules, and security settings to ensure compliance.

Required Skills & Qualifications :

5 years of experience in Salesforce CRM Analytics (Tableau CRM / Einstein Analytics).

Strong expertise in SOQL, SAQL, JSON, and dashboard customization.

Hands-on experience with Dataflows, Recipes, ETL processes, and external data integration.

Proficiency in Salesforce Objects, Schema Design, and Data Security.

Experience in predictive analytics using Einstein Discovery or AI / ML models.

Familiarity with APIs, external integrations (AWS, Snowflake, SQL, Tableau).

Strong problem-solving, communication, and stakeholder management skills.

Location Requirement : Sunnyvale / Cupertino California Area - 3 day in office required

Direct Applicants only, 3rd party resumes will not be considered

EEO & Pay transparency Statement : Silverline provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Compensation for this role is expected to range from $80,000 - $150,000 USD. Actual compensation offered will be determined by, and commensurate with, candidate experience as evaluated during the interview process.

Salary : $80,000 - $150,000

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Salesforce CRMA Consultant (Direct Applicants Only)

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