What are the responsibilities and job description for the Dispatch Supervisor position at MPR Logistics LLC?
Job Summary
Direct and oversee all aspects of freight distribution of inbound and outbound freight by monitoring sorters while communicating and coordinating with drivers, vendors and customers.
Position Responsibilities (Dispatch Supervisor):
ð Communicates daily to the department manager any concerns or issues and gets approval on critical decisions.
ð Enforces compliance with administrative policies, procedures, safety rules, and government regulations.
ð Oversee the training and development of new Operation employees.
ð Check dispatch board upon arrival for issues, and catch up on overnight issues.
ð Communicate with vendors/clients; provide timely reports to vendors/clients.
ð Responds to any customer concerns or complaints.
ð Create and approve operation employees’ schedules.
ð Monitor the dispatch board to discern issues before they become bigger.
ð Assist the Dispatch Manager with and learn how to process Driver Pay.
ð Assist Dispatch Manager with and learn Invoicing.
Supervisory Responsibilities
Directly supervises 6 -10 employees in the Operations Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees, addressing complaints and resolving problems
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience: High school diploma, or GED equivalent. Two years Dispatch experience, and one year management or supervisory experience.
Job Type: Full-time
Pay: $19.50 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $22