Administrative Professional with Salesforce Expertise

About the Position:
We are seeking an Administrative Professional with Salesforce expertise to join our team as a CRM Administrator. In this role, you will be responsible for the effective management and maintenance of our Salesforce system, ensuring seamless integration with other business systems. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and training abilities, and attention to detail and data accuracy.

Responsibilities:
* Manage day-to-day administration of Salesforce, ensuring system integrity and efficiency
* Administer ZoomInfo, managing data accuracy, contact enrichment, and lead generation processes
* Support end-users by troubleshooting and resolving issues related to login credentials, permissions, and integrations
* Develop and facilitate ongoing CRM training programs for employees across business units

Requirements:
* Bachelor's Degree in a relevant field
* Experience with CRM administration and data analysis
* Strong analytical and problem-solving skills
* Excellent communication and training skills

What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

Certifications and Training:
* Salesforce Admin Certification (if applicable)
* ZoomInfo Admin Training (if applicable)

Technical Proficiency:
* CRM Platforms: Salesforce
* Data Enrichment & Management: ZoomInfo
* Database Management & Reporting: SQL, Power BI, Excel
* Automation Tools: Zapier, Power Automate
* Office Suite: Microsoft Office (Excel, Word, PowerPoint)