What are the responsibilities and job description for the Business Operations Coordinator - CRM position at MPW Industrial Services?
Job Overview:
At MPW Industrial Services, we are seeking an experienced CRM Administrator to join our team. As a key member of our business operations department, you will be responsible for the effective management and maintenance of our Salesforce system. If you possess strong analytical and problem-solving skills, excellent communication and training abilities, and attention to detail and data accuracy, we encourage you to apply.
Responsibilities:
* Manage day-to-day administration of Salesforce, ensuring system integrity and efficiency
* Administer ZoomInfo, managing data accuracy, contact enrichment, and lead generation processes
* Support end-users by troubleshooting and resolving issues related to login credentials, permissions, and integrations
* Develop and facilitate ongoing CRM training programs for employees across business units
Requirements:
* Bachelor's Degree in a relevant field
* Experience with CRM administration and data analysis
* Strong analytical and problem-solving skills
* Excellent communication and training skills
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
Certifications and Training:
* Salesforce Admin Certification (if applicable)
* ZoomInfo Admin Training (if applicable)
Technical Proficiency:
* CRM Platforms: Salesforce
* Data Enrichment & Management: ZoomInfo
* Database Management & Reporting: SQL, Power BI, Excel
* Automation Tools: Zapier, Power Automate
* Office Suite: Microsoft Office (Excel, Word, PowerPoint)
At MPW Industrial Services, we are seeking an experienced CRM Administrator to join our team. As a key member of our business operations department, you will be responsible for the effective management and maintenance of our Salesforce system. If you possess strong analytical and problem-solving skills, excellent communication and training abilities, and attention to detail and data accuracy, we encourage you to apply.
Responsibilities:
* Manage day-to-day administration of Salesforce, ensuring system integrity and efficiency
* Administer ZoomInfo, managing data accuracy, contact enrichment, and lead generation processes
* Support end-users by troubleshooting and resolving issues related to login credentials, permissions, and integrations
* Develop and facilitate ongoing CRM training programs for employees across business units
Requirements:
* Bachelor's Degree in a relevant field
* Experience with CRM administration and data analysis
* Strong analytical and problem-solving skills
* Excellent communication and training skills
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
Certifications and Training:
* Salesforce Admin Certification (if applicable)
* ZoomInfo Admin Training (if applicable)
Technical Proficiency:
* CRM Platforms: Salesforce
* Data Enrichment & Management: ZoomInfo
* Database Management & Reporting: SQL, Power BI, Excel
* Automation Tools: Zapier, Power Automate
* Office Suite: Microsoft Office (Excel, Word, PowerPoint)
