Hydro Excavation Operations Manager

Field Leadership

Lancaster, OH

ID: PKHOM5

Full-Time/Regular

Job Function

This position is responsible for the achievement of proper plant goals (safety, quality, production metrics, training, and housekeeping) through supervision of personnel, completion of administrative duties, and communication with the plant.

Essential Functions

• Ensuring all employees follow proper safety and plant procedures. Ensure safety observation program is being maintained.
• Coordinates daily and weekend work schedules. Communicates with subordinates regarding safety, operations and human resources.
• Contributes to the operational cost reduction effort by instructing subordinates in the most efficient use of production machines and materials.
• Complete administrative tasks such as customer requests, inventory, and status reports.
• Maintains effective communication with the customer to summarize the status of the work schedule, quality occurrences and any abnormal occurrences.
• Responsible for monitoring the quality of the hydro excavation fleet and maintenance.
• Manages the operational activities including, trouble shooting of equipment and oversite of the maintenance program.
• Makes sure proper housekeeping standards are being met.
• Conducts a weekly meeting to go over quality matrix, safety observations, and other issues.
• Perform other duties as directed.
  
  

Additional Responsibilities

• Has daily communication with the Branch Manager.
• Due to the nature of the business, long non-traditional hours are required as a regular part of the job.
• Has the authority to make unsupervised decisions consistent with the scope of responsibilities.
• This position is called upon to coordinate both manpower and equipment needs in a 24-hour emergency response service organization; therefore, must be good at scheduling.
  
  

Key Behaviors

• Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
• Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
• Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
• Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
• Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.
  
  

Qualifications

• Bachelors or Associates degree in Business Management with an emphasis in construction.
• Understanding of federal, state and local laws and regulations related to MPW services such as Environmental, OSHA, and Wage and Hour.
• 5-10 years of operations management in a fast pace and growth oriented industrial organization.
• Ability to lead and motivate a diverse workforce.
• Professional oral and written interpersonal communication.