What are the responsibilities and job description for the Salesforce Administrator and Data Analyst position at MPW Industrial Services?
About the Role:
Our CRM Administrator will be responsible for the effective management and maintenance of our Salesforce system, ensuring seamless integration with other business systems. The ideal candidate will have strong analytical and problem-solving skills, excellent communication and training abilities, and attention to detail and data accuracy.
Responsibilities:
* Daily administration of Salesforce, including troubleshooting and resolving user issues
* Configuring system updates and testing enhancements
* Developing and facilitating ongoing CRM training programs
* Managing data accuracy, contact enrichment, and lead generation processes through ZoomInfo
Requirements:
* Bachelor's Degree in a relevant field
* Experience with CRM administration and data analysis
* Strong analytical and problem-solving skills
* Excellent communication and training skills
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
Certifications and Training:
* Salesforce Admin Certification (if applicable)
* ZoomInfo Admin Training (if applicable)
Technical Proficiency:
* CRM Platforms: Salesforce
* Data Enrichment & Management: ZoomInfo
* Database Management & Reporting: SQL, Power BI, Excel
* Automation Tools: Zapier, Power Automate
* Office Suite: Microsoft Office (Excel, Word, PowerPoint)
Our CRM Administrator will be responsible for the effective management and maintenance of our Salesforce system, ensuring seamless integration with other business systems. The ideal candidate will have strong analytical and problem-solving skills, excellent communication and training abilities, and attention to detail and data accuracy.
Responsibilities:
* Daily administration of Salesforce, including troubleshooting and resolving user issues
* Configuring system updates and testing enhancements
* Developing and facilitating ongoing CRM training programs
* Managing data accuracy, contact enrichment, and lead generation processes through ZoomInfo
Requirements:
* Bachelor's Degree in a relevant field
* Experience with CRM administration and data analysis
* Strong analytical and problem-solving skills
* Excellent communication and training skills
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
Certifications and Training:
* Salesforce Admin Certification (if applicable)
* ZoomInfo Admin Training (if applicable)
Technical Proficiency:
* CRM Platforms: Salesforce
* Data Enrichment & Management: ZoomInfo
* Database Management & Reporting: SQL, Power BI, Excel
* Automation Tools: Zapier, Power Automate
* Office Suite: Microsoft Office (Excel, Word, PowerPoint)
