What are the responsibilities and job description for the Plant Manager position at MPW?
Production Paint Stripping (PPS) is a leading provider of paint stripping and metal cleaning services, having serviced the automotive and aerospace industries of southern Ontario for 30 years, with facilities in Ontario, Canada and within the United States.
We are looking for a strategic, driven, and strong people leader to join our team as a Plant Manager for our 24-hour operation facility.
JOB FUNCTION:
The Plant Manager is responsible for directing all plant operations, under the guidance of the District Manager, with respect to safety, 5S initiatives, training, process design, capability studies, facilities, and equipment. Main priorities include reaching or exceeding financial goals, maximizing operational capacity, maintaining excellent quality standards and customer service, building and leading the supervisory team, drive continuous improvement initiatives while ensuring compliance with safety and environmental regulations. Direct reports include the Shift Supervisors, Site Administrator, and Maintenance Technician.
ESSENTIAL FUNCTIONS:
1. Ensuring quality management of production to improve PPS’ services to meet and exceed customer needs and requirements.
2. Prioritize the financial and operational growth of the business.
3. Driving the company’s safety culture and compliance objectives, a culture of clean, and incident reporting according to corporate requirements.
4. Effectively work with the sales team to answer customer inquiries, nurture existing customer relations, and develop new business opportunities.
5. Maintaining strong daily communications with all team members, managers, and customers (i.e., inclusive of all oral and written communications).
6. Enforcing health, safety, and environmental rules and regulations to be followed at the Plant-level.
7. Managing all HR functions, including recruitment, and enforcing HR policies at the Plant-level, along with the support of Shift Supervisors and Human Resources team.
8. Performs all other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
1. This position is responsible for manpower, management of equipment, and maintaining customer relations within set geographic locations.
2. Travel among the Company’s facilities may be required.
3. Must uphold the Company’s values and lead by example.
4. Ability to work effectively and collaboratively with cross-functional teams.
5. Performs all other duties as assigned.
KEY BEHAVIORS:
1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
4. Drive to Win: Passionate and candid; challenges are eagerly accepted and motivated to grow.
5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.
QUALIFICATIONS:
1. High school diploma is acceptable, along with 5 years of industrial management-related experience.
2. Post-secondary diploma in operations management, business, or related field is preferred.
3. Demonstrated ability and willingness to trouble shoot and resolve various problems (equipment, personnel, administrative).
4. Proven experience in guiding and mentoring direct reports, shaping strong leadership teams, and promoting company culture among all staff.
5. Strong oral and written communication skills.
6. Ability to work effectively and collaboratively with cross-functional teams.
7. Proficiency with MS Office applications.
