What are the responsibilities and job description for the Junior Appliance Service Technician: position at Mr. Appliance?
Your Responsibilities as a Junior Appliance Repair Service Technician :
As a Junior Appliance Repair Technician, you will assist in delivering excellent customer service through high-quality maintenance services for our customers' appliances. Your primary responsibilities include :
Assist with Diagnoses and Repairs : Help identify and fix issues with home appliances and equipment under the guidance of senior technicians.
Customer Communication : Support effective communication with customers to explain the services needed.
Manage Parts : Help order parts and ensure efficient use of company materials.
Support Payment Collection : Assist in handling payment collection for completed work.
What You Need to Succeed :
Exceptional Customer Service : You are the face of the company, delivering a great customer experience with empathy and professionalism.
Willingness to Learn : Eager to learn from senior technicians and expand your skill set in appliance repair.
Attention to Detail : Maintain a clean and organized work environment and ensure accurate completion of customer information and reports.
Punctuality and Reliability : Be available and on time, as customers eagerly await your help.
Efficiency : Be efficient with your time and assist in completing repairs quickly to meet customer needs.
Ongoing Learning : Stay updated on new appliances and features, taking advantage of training opportunities to expand your knowledge and skills.
Job Requirements :
Education : High school diploma or equivalent.
Licensing : Valid driver's license and clean driving record.
Experience : Previous experience in appliance repair is a plus, but not required! We will provide training.
Benefits & Pay :
Compensation : $15.00 to $20.00 per hour, based on experience, plus bonuses and commissions.
Work-Life Balance : No nights or weekends, ensuring a solid work-life balance.
Paid Training : Access to Mr. Appliance Academy to advance from Apprentice to Junior Technician.
Incentives : Generous bonuses and incentive pay for hard work.
Perks : Company vehicle and iPad provided.
Paid Time Off : 10 days of PTO per year.
Team Environment : Enjoy working in a fun and supportive team culture.
If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Junior Appliance Repair Technician could be your future!
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