What are the responsibilities and job description for the Service Writer position at Mr. Automotive?
Service Advisor/Writer
About us
Mr. Automotive is a comprehensive automotive repair shop in Green Valley, AZ 85622. We are professional, innovative, engaging and our goal is to provide outstanding service to our customers and an enjoyable work experience to our employees.
Our work environment includes:
- On-the-job training
- Company perks
- Must have excellent customer service skills; greeting customers, answering phone calls, communicating with customers about their vehicle condition during service work being performed.
- Knowledge of basic automotive principles; must have the ability to intelligently provide explanations to customers regarding issues with their vehicles, occasionally providing technical details as needed.
- Computer proficiency required; generating work orders for vehicle services, performing online parts searches and technical data research.
- Vehicle repair estimates; generate vehicle repair estimates for walk-in and phone-in inquiries.
- Proper spelling and basic grammar skills required when generating work orders and repair estimates.
- Parts and Supplier management; inquiring about parts pricing and availability, managing parts receiving and returns of unused parts.
- Technician Supervision; providing job requirements to technicians, managing timely repair procedures.
- Light duty mechanical abilities; occasional requirement to perform light duty service work, such as; change engine oil or replace a battery.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Days:
- No weekends
Application Question(s):
- Do you have any experience working within the Automotive Industry?
Experience:
- Automotive service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $40,000 - $60,000