Director of Food and Beverage

Mr. C Coconut Grove is a place where timeless hospitality meets modern sophistication. We take pride in delivering exceptional guest experiences through high-quality service and attention to detail across all our dining outlets. We are seeking a passionate and results-oriented Director of Food & Beverage to join our team and lead our food and beverage operations to new heights.

Job Overview:
The Director of Food & Beverage will oversee all food and beverage outlets, including the restaurant, room service, poolside dining, mini bar, and banquet services. This position plays a key role in delivering an outstanding guest experience while driving financial success. The ideal candidate will embody Mr. C’s hospitality standards and lead a team dedicated to excellence in service and quality.

Key Responsibilities:

• Develop and implement strategic plans for each food and beverage outlet to optimize guest satisfaction and meet financial targets.
• Oversee daily operations, ensuring smooth and efficient service across restaurant, room service, pool, and banquet facilities.
• Recruit, train, supervise, and evaluate staff to build a high-performance team and foster a positive work environment.
• Create and manage weekly staff schedules, balancing labor needs with hotel occupancy rates.
• Address guest complaints and conflicts with professionalism, ensuring a positive dining experience.
• Manage budgets, cost control measures, and inventory to maximize profitability.
• Collaborate with culinary teams to design and update menus, considering guest feedback and industry trends.
• Ensure all outlets meet high standards of quality, service, and cleanliness.
• Plan and execute promotional campaigns and special events to boost sales.
• Maintain relationships with suppliers, negotiate contracts, and ensure cost-effective inventory management.
• Conduct regular evaluations of service operations, implementing improvements based on guest feedback.
• Coordinate with hotel departments for special events and functions.
• Handle operational crises with effective problem-solving strategies.

Qualifications:

• Education: Bachelor’s degree in Hospitality Management or a related field.
• Experience: Minimum of three years in a Director of Food & Beverage role or similar position in restaurant or hotel management.
• Skills: Excellent communication, leadership, and problem-solving skills, with a proactive and creative approach to guest service.
• Grooming Standards: Must maintain a neat, clean, and professional appearance per Mr. C’s grooming guidelines.

Why Join Us?
At Mr. C Coconut Grove, we offer a dynamic work environment, opportunities for career growth, and a culture dedicated to quality service. Join a team that values innovation, collaboration, and an unwavering commitment to excellence.

To Apply:
If you are ready to take on this exciting opportunity, please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for our team. We look forward to welcoming you to Mr. C Coconut Grove!