What are the responsibilities and job description for the Lead Technician - Duct Cleaning and Sealing position at Mr. Duct Cleaner Denver?
Job Description
Job Description
We are hiring an Air Duct Cleaning and Sealing Technician and looking for a motivated individual to join our team and grow with us! Our Air Duct Cleaning Technicians provide customers with quality air duct and HVAC system cleaning, sealing ducts and related services that promote indoor air quality.
At Mr. Duct Cleaner Denver, as the Lead Technician, you will be leading a team in completing jobs safely and professionally through effective communication and following Mr. Duct Cleaner and NADCA (National Air Duct Cleaning Association) Standards. We value hard work, trustworthiness, and great customer service. You will be eligible for commission on additional sales / services on top of base pay.
We provide in-depth training to enable our employees to build a skillset that will allow for career advancement. This is a field-based position and requires travel in and around the Denver metro area.
We are a hands-on, team-oriented company!
Lead Technician Responsibilities :
- Manages a team (typically 1-2 technicians)
- Performs all Mr. Duct Cleaner services to Mr. Duct Cleaner and NADCA standards and ensures the team does same
- Acts as the sole communicator with the customer on the job site
- Competent in handling all HVAC system cleaning equipment and supplies
- Competent in handling all Aeroseal equipment and supplies
- Ensures van is stocked, cleaned weekly, and alerts General Manager / Owner when maintenance is due (oil change, vehicle registration, etc.). Monitor’s vehicle inspection schedule.
- Competent in estimating prices for services
- Knowledgeable of Housecall Pro and any other software used to manage and deliver Mr. Duct Cleaner services, including payment collection
- Builds positive customer relationships (upsells important add-on services, provides insight on customer inspections or issues that may come up on jobs)
- Knowledge of, and applies all safety rules and standards – Mr. Duct Cleaner and NADCA
- Knowledge of, and applies Mr. Duct Cleaner cleaning standards
- Reports to General Manager / Owner, performs other duties, as needed
Requirements :