Demo

General Manager

Mr. Gatti's Pizza
Broken Arrow, OK Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/24/2025

Job Description :

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

Shift : First Shift, Second Shift, Third Shift

Gatti's Pizza is looking for an experienced General Manager for the overall management of the day-to-day restaurant operations. The General Manager is responsible for the ongoing coaching, motivating, and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment.

Essential Functions

  • Ensures excellent guest service that meets or exceeds expectations.
  • Ensures that the restaurant is adequately staffed to meet guest needs.
  • Manages recruitment of hourly employees.
  • Initiates and follows through on corrective action of hourly employees.
  • Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development, and training.
  • Ensures all employees follow established guidelines for product quality, availability, and excellence.
  • Manages inventory, ordering, and receiving.
  • Practices prescribed facility cleanliness, maintenance, and safety practices.
  • Manages in compliance with Gatti’s policies and procedures and all local, state, and federal regulations.
  • Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates corrective action as required.
  • Handles the development of short and long-term financial and operational plans for the restaurant in support of corporate objectives.
  • Maintains a labor schedule that meets customer demand.
  • Maintains weekly paperwork, cleanliness, and organization of the office, and enforces company policies.
  • Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.
  • Recommends local store marketing programs to build sales and implements programs as directed.
  • Maintains applicable preventative maintenance programs.
  • Ensures the security and safety of the restaurant, its Guests, and Employees.
  • Holds employees and self-accountable for methods, standards, and results.
  • Special projects as directed.
  • Any other duties deemed necessary.

Experience and Skills :

Experience And Skills Required

  • High School or GED. College degree a plus.
  • Minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. Must be at least 18 years old.
  • Demonstrates strong leadership and guest service skills.
  • Demonstrates sound reasoning and follow-through in decision-making processes.
  • Demonstrates excellent organizational, financial, and problem-solving skills.
  • Ability to attract, train, retain, and motivate quality employees.
  • Ability to work in a dynamic, fast-paced environment.
  • Must be food safe certified.
  • Required Technical Skills

  • Exposure to compiling, preparing, and maintaining store level P&L statements, budgets, and cost controls.
  • Basic knowledge of PC functions in order to prepare and various computerized store reports.
  • Exposure to handling OSHA, EEOC, FMLA, FLSA, and Health Department matters.
  • Ability to communicate well, both orally and in writing.
  • Ability to coach and direct employees.
  • Understanding of 'back of house' and 'front of house' operations.
  • Job Benefits : Job Type : Full-time

    Flexible Scheduling

    Lucrative Pay Package

    From : Mr. Gatti's Pizza

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