What are the responsibilities and job description for the General Manager position at Mr. Gatti's Pizza?
Job Description:
Now Hiring Gatti’s Pizza General Manager for Big Spring, Texas.
We are looking for an experienced General Manager for the overall management of day-to-day restaurant operations. The General Manager is responsible for the on-going coaching, motivating, and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment.
Essential Functions:
- Ensures excellent guest service that meets or exceeds expectations.
- Ensures that the restaurant is adequately staffed to meet guest needs.
- Manages recruitment of hourly employees.
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Initiates and follows through on corrective action of hourly employees.
- Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development, and training.
- Ensures all employees follow established guidelines for product quality, availability, and excellence.
- Manages inventory, ordering and receiving.
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Practices prescribed facility cleanliness, maintenance, and safety practices.
- Manages in compliance with Gatti’s policies and procedures and all local, state, and federal regulations.
- Monitors the performance of the restaurant through analysis of ?nancial reports and results on Mystery Shop scores, and initiates corrective action as needed.
- Handles the development of short and long term ?nancial and operational plans for the restaurant in support of corporate objectives.
- Maintains a labor schedule that meets customer demand.
- Maintains weekly paperwork, cleanliness, and organization of the office, and enforcement of company policies.
- Maintains product and service quality standards by conducting evaluations and investigating any complaints, and initiates corrective action as needed.
- Recommends local store marketing programs to build sales and implements programs as directed.
- Maintains applicable preventative maintenance programs.
- Ensures the security and safety of the restaurant, its Guests, and Employees.
- Holds employees self-accountable for methods, standards, and results.
Any other duties deemed necessary
Experience and Skills:
Experience And Skills
- High School or GED. College degree a plus.
- Minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. At least 18 years old.
- Demonstrates strong leadership and guest service skills.
- Demonstrates sound reasoning and follow-through in decision-making processes.
- Demonstrates excellent organizational, ?nancial and problem-solving skills.
- Ability to attract, train, retain, and motivate quality employees.
- Ability to work in a dynamic, fast-paced environment.
- Food safe certi?ed.
Technical Skills
- Exposure to compiling, preparing, and maintaining store level P&L statements, budgets, and cost controls.
- Basic knowledge of PC functions to prepare and various computerized store reports.
- Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters.
- Ability to communicate well, both orally and in writing.
- Ability to coach and direct employees.
- Understanding of "back of house" and "front of house" operations.
Additional Quali?cations, Preferred
- Experience managing multiple function restaurants (i.e., buffet, delco, games).
- Experience managing buffet and controlling food waste.
- Experience managing game arcades.
Job Benefits:
Job Type: Full-time
Flexible Scheduling
Lucrative 6 figure Pay Package
From: Mr. Gatti's Pizza