What are the responsibilities and job description for the Customer Service Representative / Dispatcher position at Mr. Handyman?
Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
Your Responsibilities as an Office Professional
- Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
- Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
- Communicating with our service professionals on a daily basis
- Phone sales - speaking with potential customers and providing them with information on how Mr. Handyman works.
- To Succeed in this Role
- Be highly organized and detail oriented
- Possess excellent customer communication and independent work skills
- Deliver solutions
- Be a self-starter
- Have computer experience
- Service Titan software knowledge is a PLUS
Benefits & Pay
The pay range for this position is $18 to $22 and is dependent on your experience.
Hours
7 : 30am - 4 : 00pm
Salary : $18 - $22
