Handyman

As a Service Technician, you will be responsible for diagnosing, maintaining, and repairing residential and commercial properties, including carpentry and general handyman tasks. The ideal candidate will have experience in both home repair and commercial maintenance, strong technical skills, and a commitment to providing exceptional service to our clients.

Responsibilities:

• Repair, replace, or restore faulty components, parts, equipment, and systems to proper working condition.
• Inspect completed work in customers’ homes and/or businesses to ensure all tasks meet quality standards and exceed customer expectations.
• Manage customer relations, including processing payments (Credit, Cash, Check, PO, etc.), invoicing, and documentation using iPads and provided software systems, ensuring organization and security at all times.
• Comply with safety regulations and company policies while performing maintenance and repair tasks, including wearing appropriate personal protective equipment and following safety protocols. Report all injuries immediately and seek medical attention at the designated physician/clinic specified by the supervisor.
• Adhere to all rules, regulations, and policies outlined in the employee handbook, safety manual, and employment agreement, actively participating in identifying, reporting, and correcting issues affecting safety, quality, and customer satisfaction.
• Attend and participate in all staff meetings and assigned training.
• Implement preventive maintenance programs to minimize equipment downtime and prevent future issues, including cleaning, lubrication, and adjustments.

Qualifications:

• Punctuality, dependability, neat appearance, professional grooming, thoroughness, and consistency with a service- and solution-oriented perspective.
• Strong empathy, listening skills, and excellent customer service and interpersonal abilities.
• High school diploma or equivalent; technical school or vocational training in a related field preferred.
• Minimum of 8 years of experience as a service technician in the home repair and/or commercial maintenance industry. Must own personal tools to be considered.
• Proficiency in using diagnostic tools, testing equipment, and hand/power tools.
• Excellent problem-solving abilities and attention to detail.
• Effective verbal and written communication skills in English; bilingual skills are a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license and a clean driving record.
• Physical ability to stoop, bend, kneel, stretch, lift, and carry items in a manner consistent with home or commercial repair/maintenance activities.
• Availability to work required business hours without tardiness, interruptions, or early departures. Typical hours are Monday to Friday, 8 AM to 5 PM.
• Ability to read, interpret, and navigate maps within the assigned territory.
• Must travel directly to customer locations without stopping at the office. Overtime may occasionally be required to complete jobs. Service technicians are expected to work independently without direct supervision.

Benefits:

• Competitive salary starting at $21/hr, with opportunities for career advancement and professional development.
• Company-provided van, equipment, and uniform credit.
• Positive and supportive work environment with a focus on safety and teamwork.
• Paid holidays, vacation, and bonus eligibility

If you are a skilled service technician with experience in home repair and commercial maintenance, we encourage you to apply for this position.