What are the responsibilities and job description for the Call Center Agent position at Mr. Rogers Windows?
We are looking for energetic, ambitious and personable team members experienced in managing outbound and inbound calls. You’ll speak with homeowners who contacted us about their window and door replacement needs. During the conversation, you’ll discuss their window/door problems, sell the value of an in-home consultation and schedule a Sales Consultant to visit their home. We have part time or full time hours available.
This is not a remote position. Instead you will have fun in a spirited team atmosphere. You’ll make great pay and with your drive and desire to achieve goals, you’ll make very lucrative bonuses.
Part Time Hours: (2 shifts available)
Full Time Hours:
Qualifications:
This is not a remote position. Instead you will have fun in a spirited team atmosphere. You’ll make great pay and with your drive and desire to achieve goals, you’ll make very lucrative bonuses.
Part Time Hours: (2 shifts available)
- Monday - Friday 10:00am - 3:00pm plus every other Saturday 9:00am – 3:00pm (with one alternating day off M-F) Saturdays are required every other week.
- Monday - Friday 2:00pm - 7:00pm plus every other Saturday 9:00am – 3:00pm (with one alternating day off M-F) Saturdays are required every other week.
Full Time Hours:
- Monday – Friday 11:30am – 7:00pm plus every other Saturday 9:00am – 3:00pm (with one alternating day off M-F) Saturdays are required every other week.
Qualifications:
- Outgoing, friendly, approachable
- At ease when talking to the public
- Excellent speaking voice, polite and courteous
- Competent computer skills
- Call Center employment history
- Skilled at managing objections
- Sales experience a plus
- Desire to earn substantial bonus based on effort and skill
Benefits:
- Part time or full time hours
- No Cold Calls
- Excellent company culture
- Full Time
- Medical
- Vision
- Dental
- 401K
- PTO
- Life Insurance
- Profit Sharing
- $17.00hr plus bonus
