What are the responsibilities and job description for the Part Time Dispatcher and CSR position at Mr. Rooter of Long Beach?

Job Description

Part-Time Dispatcher / CSR Position

We are seeking to fill a part-time dispatcher position for our Long Beach office

Compensation : $20-$25 / hr .

Employment type : Part Time - 2 Days / Week (Monday & Friday)

Benefits Include :

Competitive compensation
Opportunity for growth within company
Company wide monthly sales bonuses

Specific Responsibilities :

Receive incoming calls in a professional and courteous manner

Prioritize and coordinate the scheduling of services

Coordinate delays in schedule with customers and service technicians

Data Entry and processing payments and invoices in real time

General office duties

Skills Needed :

Detail Oriented

Advanced customer service skills

Ability to multi-task in a fast-pace environment

Strong written and verbal communication

Proficiency with computer programs (MS excel & Outlook)

Positive team player who can work independently

Caring and helpful attitude

Job Requirements :

Minimum two years office / call center experience

Bilingual a plus

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Mr. Rooter is one of the largest plumbing franchises in the nation. Our team of professionals provides our customers with the solution to their plumbing and drain problems 24 hours 7 days a week.

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Salary : $20 - $25

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Part Time Dispatcher and CSR

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