What are the responsibilities and job description for the Experienced Dispatcher position at Mr. Rooter of Macomb?
Benefits:
Youve tried the rest, now come work with the BEST! Mr. Rooter Plumbing, a nationally recognized leader in the Plumbing industry is hiring! We are looking for exceptional people who take pride in their work and will be generously compensated for their dedication!
We are searching for career minded individuals with prior Dispatching experience. We have part-time and full-time opportunities available. These positions require a Saturday shift and one Sunday per month. This position is for the afternoon shift which is typically 1:00 p.m. to 8:00 p.m. or 3:00 p.m. to 8:00 p.m.
If you have the following skills, submit your resume and our hiring manager will reach out to you soon.
Skills
Positive attitude and passion for providing outstanding customer service
Exceptional communications skills, both verbal and written
Strong attention to detail with exceptional data entry skills
Ability to multi-task in a fast-paced environment
Ability to remain calm under pressure
Job Duties
Answer a high volume of calls in a courteous and professional manner
Determine customers needs and provide adequate responses to questions
Accurately enter customer data into Service Titan program
Determine which technician to assign to customers based on set criteria
Dispatch technicians to jobs
Accurately check in technician paperwork and follow up on missing or incorrect items
Perform customer satisfaction call backs
What we offer
Great pay based on experience
Health insurance
Flexible schedule
Paid vacation
Bonus opportunities
Free snacks and beverages
Fun and laid-back work place
- Competitive salary
- Flexible schedule
- Free food & snacks
- Health insurance
- Paid time off
Youve tried the rest, now come work with the BEST! Mr. Rooter Plumbing, a nationally recognized leader in the Plumbing industry is hiring! We are looking for exceptional people who take pride in their work and will be generously compensated for their dedication!
We are searching for career minded individuals with prior Dispatching experience. We have part-time and full-time opportunities available. These positions require a Saturday shift and one Sunday per month. This position is for the afternoon shift which is typically 1:00 p.m. to 8:00 p.m. or 3:00 p.m. to 8:00 p.m.
If you have the following skills, submit your resume and our hiring manager will reach out to you soon.
Skills
Positive attitude and passion for providing outstanding customer service
Exceptional communications skills, both verbal and written
Strong attention to detail with exceptional data entry skills
Ability to multi-task in a fast-paced environment
Ability to remain calm under pressure
Job Duties
Answer a high volume of calls in a courteous and professional manner
Determine customers needs and provide adequate responses to questions
Accurately enter customer data into Service Titan program
Determine which technician to assign to customers based on set criteria
Dispatch technicians to jobs
Accurately check in technician paperwork and follow up on missing or incorrect items
Perform customer satisfaction call backs
What we offer
Great pay based on experience
Health insurance
Flexible schedule
Paid vacation
Bonus opportunities
Free snacks and beverages
Fun and laid-back work place