What are the responsibilities and job description for the General Manager position at Mr. Rooter?
If you are looking for a career where you can lead and manage the performance of a locally owned franchise, we are looking for you! The General Manager is responsible for understanding, implementing, and tracking the strategic initiatives, customer satisfaction and financial goals set by the franchise owner.
Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team.
We are looking for people who want to take the next step in their career progression. Plumbing is a very important service work that's always needed, even in times of economic uncertainty. As a plumbing General Manager, you'll be doing something that matters!
At Mr. Rooter Plumbing, you don't need prior plumbing experience or licenses to join our team. (But if you have some, that's a plus!) You will need experience in leadership within the home service industry and the desire and motivation to lead a high functioning team for a company that has a rich culture of excellence.
We'll teach you everything you need to know to get started in a career in this industry and your experience and leadership ability will take care of the rest.
Plus, you'll be on a career path for more advanced positions and credentials that will give you future job security and an opportunity to grow your income. That's why this is the best general manager job on the planet!
How to Know if You Are a Good Fit for this Service Professional Position
This management job isn't for everyone. It can be demanding, long days, indoors and out, and you'll lead in various conditions. If you like what you see below, keep reading :
- You like interacting with people. You'll be the face of our company and will communicate with employees, homeowners, and vendors
daily, solving problems, teaching, and showcasing our brand across the industry.
Here's What You'll Be Responsible For
You will work hand in hand with the franchise owner helping he or she achieve their operational and financial goals and build a workplace of choice. You will supervise multiple Service Managers and ensure they and their teams understand roles and responsibilities.
You'll set the organizational conditions for our service professionals to provide crucial services for our customers' homes and families. Here are the things you'll be responsible for :
How We Measure Success at Mr. Rooter Plumbing
The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins. There's even a physical scoreboard at the office so that we can celebrate the victories.
Here are some of the things we measure :
Offering and Delivering Solutions - We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.
Quality Workmanship - We make sure we get it done right, the first time.
Operating Efficiently - We stay productive with our time and carefully use materials to avoid waste.
High Customer Satisfaction - We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.
Job Requirements
The following are the minimum requirements to be considered for this General Labor position :
How We Take Care of Our Team Members
The pay range for this position is depending on your level of experience doing similar work.
At Mr. Rooter Plumbing, we value helping our team members build long-lasting careers in the plumbing industry, starting from general labor positions all the way to team leaders, licensed plumbers or management.
If you're ready to join our talented & enthusiastic team that shows up ready to crush goals, it is time to take the next step! APPLY TODAY!
