What are the responsibilities and job description for the Assistant Center Manager position at Mr. Transmission/Milex Complete Auto Care of...?
Benefits:
Position Overview:
The Assistant Center Manager at Mr. Transmission/Milex Complete Auto Care of Clarksville, IN is responsible for all contact with customers from the initial phone call through delivery of the vehicle. The primary focus of this position is on sales and customer service. An honest, fair approach to all customers, sales, and repairs is imperative. Establishing professional relationships with fleet and wholesale accounts, parts distributors, and retail customers is key to this position.
Responsibilities:
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Position Overview:
The Assistant Center Manager at Mr. Transmission/Milex Complete Auto Care of Clarksville, IN is responsible for all contact with customers from the initial phone call through delivery of the vehicle. The primary focus of this position is on sales and customer service. An honest, fair approach to all customers, sales, and repairs is imperative. Establishing professional relationships with fleet and wholesale accounts, parts distributors, and retail customers is key to this position.
Responsibilities:
- Follow all procedures for both the customer and the vehicle from the first customer contact until the car is delivered (picked up and paid for).
- Oversee cost percentages, conversion percentages, and revenues.
- Utilize appropriate systems and forms.
- Ensuring all policies and procedures are followed at all times.
- Maintain the appearance of the center for both safety and cleanliness.
- Problem-solving and resolution of customer problems.
- Ability to manage personnel and enforce policies and procedures.
- A minimum of two years of sales experience, preferably in the automotive aftermarket field.
- Excellent communication skills, both in person and over the telephone
- Professional appearance and demeanor
- Knowledge of Shopware software a plus
- Knowledge of computers and ability to maneuver within programs such as MS Office
- Above average customer relations skills
- Previous knowledge of the automotive repair industry a plus
This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Moran Family Brands Corporate.
