What are the responsibilities and job description for the IT Asset Management Specialist position at MRCC?
Company Overview
MRCC is a leading organization that values innovation and customer satisfaction. We are seeking an experienced IT Asset Management specialist to join our team.
Job Description
We are looking for a skilled Mobile Device Support Expert to provide high-quality technical assistance to our clients. The successful candidate will have a strong background in IT Asset Management, IT Customer Support, and IT Service Delivery.
Required Skills and Qualifications
The ideal candidate will possess excellent knowledge of Mobile Device Management (MDM), Enterprise Mobility Management (EMM), and related tools such as Workspace One (AirWatch) and Microsoft Intune. A working knowledge of both iOS and Android devices is also essential.
Benefits
MRC offers a competitive benefits package, including opportunities for professional growth and development. Our team is collaborative, dynamic, and dedicated to providing exceptional service to our clients.
1. At least 1 year of hands-on experience in IT Asset Management, IT Customer Support, IT Service Delivery, or other IT related fields.
2. Basic knowledge of Mobile Device Management (MDM), Enterprise Mobility Management (EMM), tools such as Workspace One (AirWatch), Verizon MDM, Apple Business Manager, and Microsoft Intune.
3. Knowledgeable with both iOS and Android devices.
4. Working knowledge of cellular carrier ordering portals.
5. Working knowledge of mobile device service, plans and features.
