Regional Operations Mgr

MRD Apartments Regional Operations Manager

Locations including the following cities: Sylvania, Waterville, Perrysburg, in Ohio and Dundee, Temperance, Jackson in Michigan.

MRD Apartments is pleased to provide its Team Members with:

A competitive salary with annual bonus and a comprehensive benefits plan including Medical, Dental, Vision, Prescription, Employee Assistance Program, Life and Disability Insurance. 401K with company match. Paid time off and paid training. Lots of growth potential.

Position Summary:

The Regional Operations Manager will direct a portfolio of 6-7 properties and is accountable for the overall functions of each property in all areas of operation including office administration, financial, safety, team member management, marketing, leasing, maintenance, and resident relations.

Responsibilities:

• Oversee and enhance the financial growth of each property in their portfolio.
• Verify financial reporting and record keeping is completed correctly and in a timely manner at all assigned communities.
• Supervise team member management and provide guidance to their teams in all aspects of hiring, training, developing, and motivating. Participates in and oversees MRD Apartments University training.
• Lead teams in demonstrating a positive, professional, and customer focused approach with team members, residents, clients, and the public.
• Conduct timely reporting on liability matters, community concerns, and workers’ compensation claims.
• Inspect properties within portfolio regularly to ensure standards are maintained regarding customer service, resident retention, safety, and maintenance repairs.
• Work closely with Community Managers and Maintenance Supervisors to monitor and schedule all maintenance activities.
• Review effectiveness of marketing and outreach programs, ensuring plans are followed and adjusted, as necessary.
• Analyze market surveys and keep a constant awareness of area market and economic conditions.
• Provide expert knowledge and guidance in maintaining compliance of all federal, state, local and company policies including ADA, OSHA, and the Fair Housing Act.

Knowledge, Skills, and Abilities:

• 5 years of property management required.
• Bachelor's degree desired.
• Excellent written and oral communication skills.
• Proven organizational and time-management capabilities.
• Familiarity of property management software; Yardi Voyager and Rent Café preferred.
• Working knowledge of Microsoft Office with proficiency in EXCEL.
• Must be able to pass a criminal background check.
• Exceptional Marketing and customer service skills required.
• Able and eager to embody MRD Apartments Core Values daily.

Company Information:

At MRD Apartments, we are proud to be a growing company that has been in business for over 50 years. We build, own, and manage all our properties throughout the country making us an extremely stable place to work. We aspire to recruit and employ customer- focused team players who exemplify our core values of honesty, integrity, positivity, enthusiasm, accountability, a sense of ownership, and a desire to grow and learn. We invite you to experience working in an environment where your opinion counts and can take you to a whole new level of your career.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status