What are the responsibilities and job description for the Desktop Support position at MRE Consulting, Ltd.?
We are seeking a detail-oriented and customer-focused Desktop Support Technician to join our team. This role requires strong organizational and time management skills, along with excellent customer service abilities. The ideal candidate will have experience with operating systems, specifically transitioning from Windows 10 to Windows 11, as well as mobility support for Android and iOS devices.
Key responsibilities include troubleshooting technical issues, assisting users with device setup and configuration, and ensuring smooth system upgrades while maintaining a high level of user satisfaction.