What are the responsibilities and job description for the Solution Consultant position at MRI USA?
MRI Software is seeking a Solution Consultant to join our team working with our PMX product! RESPONSIBILITIES: Teach a topic to an individual client or a group of clients Manage the entire post-sales process, from onboarding, training, adoption, and relationship building Assist a client with PMX product set-up Understand and document a client's business requirements Work with product to create new data models and fields for specific client needs Ensure an exceptional experience for all clients and work to ensure product adoption and relationship growth Increase retention and revenue growth with regular check-in calls, QBRs, and top of class service Work with review teams to ensure delivery of documents Assist with developing training courses Act as a the voice of the client by providing and synthesizing feedback for our product team REQUIREMENTS: Solid Educational Background. Bachelor’s degree in Business, Computer Science, Engineering or technical field from an accredited college/university. Team Player. At MRI our people work together. Our people work in formal and informal team settings to address our customers’ needs. Effective Communicator. Our consulting team members possess outstanding spoken and written communication skills. Excellent Student. At MRI our people constantly learn new skills. These range from business, software, technology, presentation, and management skills. Enjoys teaching. Not only do our consultants learn new skills, they teach others. Our consultants provide training both to our customers and to our internal MRI employees. Comfort with business technology. Knowledge of Excel, PowerPoint, Access, and Word provide a solid foundation for success. At MRI we’ll teach you how to work with database applications, how to write business reports using our software, how to manage business data using our technology, and other soft skills to enable your success. Basic Business Knowledge. Our customers use our software for accounting and for managing real estate properties. Understanding the fundamentals of business is fundamental to delivering the best results. We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit Invest in our competitive 401k plan and help set you up for your future Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s) Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year Further your professional development and growth with our generous Tuition Reimbursement offerings Enjoy the flexibility of working from anywhere in the world for two weeks out of the year At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move! MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Environmental Conditions This person will work predominantly in an office type environment. Physical Demands While performing the duties of this job, the employee is regularly required to sit up to 8 or more hours a day. The employee is frequently required to see, hear and speak. The employee may be required to work at a computer work station for more than 5 hours a day. Mental Demands Reading, studying focused listening, auditing, inspecting, proofreading, and evaluating required. Ability to give, receive, and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data. MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.
