Sales Manager, Customer Success-Retail

CANDIDATE MUST LIVE IN MN, WI, IL or IA

ABOUT THE COMPANY

Mrs. Gerry’s was founded in 1973 in Albert Lea, Minnesota. Since then, the company has expanded in every way! Mrs. Gerry’s offers 120 different products including pasta salads, coleslaws, salad kits, specialty salads, and sides, including the popular Premium Mashed Potatoes that were introduced in 2005 and, of course, the recipe that started it all – Mrs. Gerry’s Original Potato Salad. Today, Mrs. Gerry’s Salads and Mashed Potatoes are sold coast to coast. In 2020, Mrs. Gerry’s was purchased by Sequel Holdings, LLC. Sequel’s deep industry experience and strategic planning paired with Mrs. Gerry’s ongoing commitment to their employees and the community, ensure long-term value and growth for years to come.

Title: Sales Manager, Customer Success - Retail

Department: Sales

Reports To: Vice President of Sales and Marketing

Wage Range: $70,000 - $80,000 plus bonus

Required: CANDIDATE MUST LIVE IN MN, WI, IL or IA

BENEFITS

• Health Insurance
• Virtual Primary Care
• Health Savings Account (HSA)
• Dental
• Vision
• Short and Long-term Disability Insurance
• Critical Illness
• Hospital
• Accidental Insurance
• Voluntary Life Insurance for Employee, Spouse, and dependents
• Basic $25,000 Term Life Insurance policy. This is paid 100% by Mrs. Gerry’s Kitchen, LLC for each permanent full-time employee.
• 401(K)

SUMMARY

The Sales Manager, Customer Success – Retail is responsible for customer management and sales activities for assigned customers to ensure our customer service and sales objectives are achieved. This role will be primarily focused on existing wholesale and retail customers in the upper, Midwest and report to the Director of Sales – Retail.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Business planning and execution

Develop annual and quarterly sales roadmap for assigned territory. Drive plan execution and gap management.

• Call on key accounts

Develop call frequency to ensure all assigned accounts are aware of the products and services provided by Mrs. Gerry's Kitchen, Inc. Present new products. Suggest menu solutions. Monitor warehouse product inventory.

• Trade Shows/Deli Seminars/Food Service Seminars

Develop and lead annual trade show process to ensure best practices and efficiency. Participate in trade shows as required to maintain proper exposure with key accounts and to develop new business.

• Travel requirements

Expected travel to be up to 10%.

REQUIRED EDUCATION, EXPERIENCE, AND SKILLS

Bachelor’s degree (B. A.) or an associate’s degree (A.A.) or one to two years related experience and/or training; or equivalent combination of education and experience. Three years of relevant selling experience. Prior retail sales and deli category experience is preferred.

TECHNOLOGY

Knowledge of Microsoft Word, Excel, and Outlook.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, talk or hear and push or pull. The employee frequently is required to sit. The employee will have limited lifting, must be able to lift and/or move up to 25 pounds for transport of training materials and setting up learning events. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth perception and ability to adjust focus.

Required to wear PPE when in production areas to ensure safe food and adhering to safety practices.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

When providing learning or walking through the plant to perform the duties of this job, the employee will be exposed to wet or humid conditions (non-weather); work near moving mechanical parts. The employee will be exposed to fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions when traveling between entrances; extreme cold (non-weather); extreme heat (non-weather). The noise level in the work environment is usually moderate. Wearing personal protective equipment (PPE) is required.

Works primarily in an office environment with visits in the production areas of the plant.

FACILITY ALERGENS

At Mrs. Gerry's, our facility may process items that contain eggs, milk, wheat, soy, fish, crustacea, and tree nuts.

EEO STATEMENT

Mrs. Gerry's is an equal opportunity employer committed to helping you do your best work. We are committed to providing these opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, pregnancy, or Veteran status.

EMPLOYEE DRUG, ALCOHOL, AND CANNABIS FREE WORKPLACE AND DRUG AND ALCOHOL TESTING POLICY

Mrs. Gerry's has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol, drug, and cannabis misuse poses a threat to the health and safety of Mrs. Gerry's employees, visitors, customers, and consumers as well as to the security of the company's equipment, vehicles, facilities, property, and products. For these reasons, Mrs. Gerry's will conduct pre-employment, reasonable suspicion, post-accident/incident drug screens.

Pre-employment drug testing and background screen is required.