What are the responsibilities and job description for the Claims Service Representative III - Casualty position at MS ACSC Management Services Inc?
Responsibilities include:
Communicate and interact with a variety of individuals possibly to include some face to face interactions with insureds and claimants.
Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
Conduct phone and/or field investigations to determine liability and damages. Identify and obtain statements from insureds, claimants and witnesses.
Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.
Negotiate within settlement authority with insureds and claimants to resolve their first- and third-party claims.
Handle administrative functions, update database production reports, and document and update claim files via company systems, i.e. Guidewire HUON, HOC, etc.
Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required.
Perform other duties and responsibilities as assigned or required.
Knowledge/Skills/Competencies:
4-yr. College Degree or equivalent combination of education and/or preferred 2- 3 years Casualty work experience .
Ability to service complex casualty claims in Texas, Connecticut , and Rhode Island (subject to change as needs dictate)
Computer and line of business technical software skills required.
General knowledge of negligence and subrogation principles required.
Advanced organization and planning recognition skills required.
Advanced oral and written communication skills required.
Advanced interpersonal skills required.
The starting pay range for this position is:
$35.01 - $46.66Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Salary : $35 - $47
