What are the responsibilities and job description for the Automotive Warranty Recall Campaign Specialist - Korean bilingual position at MS Companies?
Automotive Warranty Recall Campaign Specialist - Korean bilingual required
Position Summary :
Create and maintain field action launched to distributors (including service and recall campaigns) for a large automotive manufacturer. Serve as liaison between OEM manufacturers, distributors, vendors, and Corporate management regarding field action campaign preparation, communication, tracking, etc.
Essential Functions :
- Create campaign report approvals with information provided by QA.
- Register campaigns in Global Warranty Management System.
- Collaborate with improvement team on any campaign related matters before, during, and after the launch.
- Coordinate with Improvement Teams on any pending campaign responsibilities.
- Maintain campaign master file and request closure / extension of campaigns running out of budget.
- Monitor claims to prevent incorrect claim submission.
- Provide bilingual services, including written translations and verbal interpretations; review finished materials for completeness, accuracy, format, and appropriate English or Korean language usage.
- Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
- Meet all other requirements as assigned.
Position Requirements :
Education
Related Experience
Skills / Knowledge
Additional Information :
Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.
