What are the responsibilities and job description for the Business Development Manager - Mid-Atlantic position at MSC CRUISES Pty Ltd?
JOB PURPOSEJob Purpose : Build strong relationships and improve KPIs with travel partners in the Mid-Atlantic region supporting D.C., Maryland, Virginia, West Virginia, and Ohio through virtual and in-person sales calls and meetings. Strong communication and presentation skills required. Ability to manage multiple projects and commitments, organizing efficiently, managing time effectively, and adapting to complex and / or shifting priorities.KEY ACCOUNTABILITIESMines assigned Major Territory for new business streams on a regular basis. Research and continually source for new revenue opportunities and methods within the territory to achieve sales goals. Builds and establishes a new Travel Agency business. Retain and manage business relationships for each travel agency and develop a personalized approach to help maximize agencies' profits. Generate ideas and strategies to actively participate in travel agency growth. Plans, creates, and implements an annual territory sales plan to achieve and maximize territory sales objectives as well as ensure the achievement of assigned goals. Reviews sales plan, accounts, promotional efforts, and ROI monthly to determine success track, making adjustments to plan, when / where necessary. Develop a plan to remain accessible to travel partners and maintain open communication channels. Making a minimum of 25 in-person Sales Calls a week. Manages budget within guidelines to include travel, Co-Op, and all other expenses. Review spending at the end of each month. Supports National Accounts marketing programs, promotions and events. Analyzes sales data to present monthly, and quarterly business reviews with accounts and make recommendations. Conducts Seminars, Familiarization Cruises, Cruise events, Trade and Consumer shows, as needed; therefore must have a reliable form of transportation, and must be able to travel as required. Requires travel of approximately 60%. Remains current on corporate information, policies, procedures, sales and marketing programs, corporate communications and related materials. Performs other job-related functions as assigned.QUALIFICATIONS (skills, competencies, experience)Bachelor's Degree or equivalent combination of education and / or relevant sales experience; Minimum 5 years field-based sales experience and contract negotiations. Minimum 3 years experience managing relationships with travel partners for a cruise line or other travel business Experience in negotiating and creating marketing plans required; Basic knowledge of Customer Relationship Management software, preferably Salesforce. Experienced with Microsoft Outlook, Word, Excel and PowerPoint; Ability to build personal credibility by way of solid product knowledge, procedures, consistent follow-through and problem solving skills; and execute agreements using superior negotiation and presentation skills. Ability to prepare and analyze Cost of Sale results. Business acumen - maintain knowledge of market and competitive trends. Effective time management skills to work independently.VISA REQUIREMENTS (if any)US Passport or US Permanent ResidentMSC Cruises is an E-Verify employer#LI-Hybrid #LI-AS2