What are the responsibilities and job description for the Special Order Sales Representative/REMOTE position at MSC Industrial Supply Co.?
Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.
Requisition ID :13260
Employment Type : Full Time
Job Category : Customer Care / Contact Centre
Work Location : Southfield, MI
State or Province : Michigan (US-MI)
Potential Work Location : United States : Michigan : Southfield
Pay Grade: NonExempt N7
DUTIES and RESPONSIBILITIES:
- Quotes standard, non-standard and special orders to inbound customers. Coordinates quotes directly with vendors for non-standard and special orders to achieve defined conversion rates.
- Applies up-selling and other selling techniques to increase order value during interactions with all MSC sales channels.
- Updates AS400 database as needed to assure a high-level of accuracy of customer information.
- Achieves 100% follow through and management of individual quote report.
- Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
Participates in special projects and performs additional duties as required.
* INDICATES ESSENTIAL DUTIES
To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge experience level and abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
EDUCATION and EXPERIENCE:
o High school diploma or the equivalent required.
o 2 years experience in multiple areas of sales preferred.
o 2 years technical experience in the industrial field preferred.
SKILLS:
o Extensive market and industry knowledge required.
o Product/technical knowledge and knowledge of customer base required.
o Good business negotiation skills required.
o Good project management skills required.
o Knowledge of applicable computer systems and assigned software required.
o Knowledge of product quotation processes required.
o Basic math skills required.
Compensation starting at $32725 – $46750 / year and up dependent on candidate location and experience
Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75 years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500 team members achieve their potential.
When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.
Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms.
Salary : $46,750
