Import Customs Compliance Clerk

Import Customs Compliance Clerk

MSC USA - New Orleans

$46,000 - $55,000

Looking for a career opportunity but have no experience?

At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary:

Tracks and monitors containers after arrival into the US to ensure non entry is reported to US Customs in accordance with the Customs Federal Regulations. Facilitates examination process with customer and Centralized Examination Stations. Monitors Dwell Times while in the Port and communicates with UAC Department for potential cases. Sends all required paperwork for vessel berth to the terminals, checks and sends piece count discrepancies for all terminals, and checks the manifest and discharge list for specific vessel voyages at each terminal for discrepancies.

Essential Functions

• Bills exam and General Order fees.

• Tracks containers on General Order holds to ensure proper paperwork is on file to avoid General Order.

• Communicates with government agencies, overseas offices, and other departments on the status of the containers.

• Offers eligible UAC cases to the UAC department for further investigation.

• Provides excellent customer service in a timely manner to make sure the customer files proper entry.

• Sends notification to customers about discrepancies in piece count, customs inspections, dwell time, and General Order.

• Sends required discharge information to the terminal.

• Compares the manifest to the discharge list to find discrepancies.

• Reaches out to respective departments outside of Import Customer Service to amend and fix any discrepancies and ensures the cargo is coordinated to the proper POD.

• Performs other duties as required.

• Bachelor’s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.)

• Attention to detail: advanced

• Communication skills: advanced

• Customer orientation: advanced

• Dependability: advanced

• Organization skills & time management: intermediate

• Proactivity: intermediate

• Problem solving: fundamental

• Productivity: advanced

• Team player: advanced

• English: advanced

• MS Excel with the ability to learn new software: intermediate

What We Offer

• Competitive Salary
• Paid Time Off (vacation days pto days sick days)
• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long Term Disability Insurance
• Paid Pregnancy Disability Leave & Parental Leave
• Business Travel Insurance

• Transit/Parking)
• Supplemental Life, Disability, Accident, Critical Illness and
• Hospital Indemnity Plans

Mediterranean Shipping Company (MSC) is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, MSC calls at 500 ports on 250 trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. MSC’s activities BACK APPLY now include overland transportation, logistics and a growing portfolio of port terminal investments.Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.