Logistics Specialist – Intermodal

Logistics Specialist – Intermodal MSC USA - Tempe Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us! Job Summary This position is responsible for assisting customers with matters related to inland transportation of their cargo, by rail and / or truck. Key Responsibilities & Duties: Monitors information using MSC proprietary IT systems, MSExcel and Power BI. Liaises with intermodal customers, US customs and various MSC departments globally as needed. Communicates quickly and effectively with respective vendors. · Analyzes data and considers performance modifications and implements strategies to support process efficiencies. Provides timely and accurate responses to all inquiries regarding transportation statues and updates. Observes corporate guidelines when addressing vendor and customer inquiries regarding shipments. Escalates unique or complex issues to the appropriate supervisor for resolution when necessary. Anticipates potential problems before they arise as well as having problem solving skills to solve any unforeseen issues. Performs other related duties as assigned. Qualifications & Key Competencies: Bachelor’s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.) Attention to detail: advanced Communication skills: advanced Customer orientation: advanced Dependability: advanced Organization skills & time management: intermediate Proactivity: intermediate Problem solving: fundamental Productivity: advanced Team player: advanced English: advanced MS Excel with the ability to learn new software: intermediate What We Offer Health Insurance Dental & Vision Insurance Life Insurance: one-time annual salary up to $50,000 Long Term Disability Insurance Paid Parental Leave Business Travel Insurance Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking) Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans You will also have access to additional benefits, effective day one: Short Term Disability Insurance 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match. Wellness Program initiatives / Free MSC Partner Subscriptions with Calm Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.