What are the responsibilities and job description for the Inside Loan Officer position at Msc Services Llc?
Department: Branch Specific
Reports to: Branch Manager
Location: Branch Location
Exempt Status: Non-Exempt
Hours: 8:00 AM to 5:00 AM local time, unless approval for alternative hours is given by Branch Manager
Loan Production Requirements: Varies by location, as stated in Loan Originator Compensation Addendum Schedule A
Compensation & Benefits: Hourly minimum wage plus commission and bonus, reduced by Wage Draw, Benefits Draw, and Expense Draw subject to Reimbursable Expenses Offset. Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (MSF) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, voluntary Life and AD&D coverage, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees may have the option to participate in a company retirement plan.
MSF Mission Statement
MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.
Role Overview
The primary duties of this position are to proactively process Company Leads and solicit residential mortgage borrowers from personal referral sources, while developing and cultivating a strong pipeline. This position is responsible for assisting borrowers research loans and navigate the application, approval and closing process. Duties include recommending loan options to borrowers and explaining their terms, determining risks for loaning to borrowers based on their credit and processing paperwork.
Essential Duties
Provides friendly residential loan origination services as a trusted alternative to big, impersonal financial institutions, redefining the mortgage experience for customers and team members
o Loan products offered may include conventional, VA, FHA, USDA, ARM, renovation, hobby farm, and rural and agricultural loans
Receives and processes Company Leads to generate new loans from the result of Company marketing activities
May engage in marketing and promotional activities in support of Loan Officers personal leads
o Builds and maintains a pipeline of referral sources from which to identify new personal sales leads such as real estate brokers/salespersons, builders, bankers, community leaders, family members, etc.
o May spend time outside of the office (including home office) originating loans, networking or marketing with referrals, or developing personal relationships with potential borrowers.
o Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest, adjunct to in-person contacts
Analyzes and exercises independent judgment and discretion in advancing MSFs business objectives and the interests of MSFs borrowers regarding significant financial decisions
Carries out major assignments affecting business operations of MSF or MSF borrowers through:
o Manages loan pipeline, review active loan files regularly to ensure there are no missing loan documents, follow up on outstanding loan conditions.
o Correspond with applicants to resolve questions regarding application information.
o Compile loan packages and facilitate negotiation with applicants according to MSF standards, such as origination fees, loan repayment options, and other credit terms.
o Reviews applications, collects, and prepares materials needed to secure a loan.
o Remains aware of loan application deadlines and informs borrowers about them.
Completes necessary continuing education in a timely manner and remains current on local developments and trends within the mortgage and real estate industries.
Compliance with applicable state and federal licensure and mortgage and fair lending laws and regulations
Nothing in this job description restricts MSFs right to assign or reassign duties and responsibilities at any time.
Qualifications & Experience
Must have NMLS registration and any applicable State License for mortgage origination activities
Loan origination experience required.; average of two or more units a month in production
Excellent interpersonal and customer service experience.
Proven sales, negotiation, analytical and problem-solving skills.
Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management
Ability to function well in a high-paced and at times stressful environment.
Ability to pass a background check and drug test
Demonstration of MSF core values: Connection, Respect, Agile, Revolutionary, Communication, and Resilient
Physical Requirements
Stationary position; prolonged periods at a desk and working on the computer.
Occasional movement about inside the office to walk to offices and office machinery.
Occasional lifting up to 10 pounds, stooping, bending, standing, reaching.
Reports to: Branch Manager
Location: Branch Location
Exempt Status: Non-Exempt
Hours: 8:00 AM to 5:00 AM local time, unless approval for alternative hours is given by Branch Manager
Loan Production Requirements: Varies by location, as stated in Loan Originator Compensation Addendum Schedule A
Compensation & Benefits: Hourly minimum wage plus commission and bonus, reduced by Wage Draw, Benefits Draw, and Expense Draw subject to Reimbursable Expenses Offset. Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (MSF) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, voluntary Life and AD&D coverage, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees may have the option to participate in a company retirement plan.
MSF Mission Statement
MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.
Role Overview
The primary duties of this position are to proactively process Company Leads and solicit residential mortgage borrowers from personal referral sources, while developing and cultivating a strong pipeline. This position is responsible for assisting borrowers research loans and navigate the application, approval and closing process. Duties include recommending loan options to borrowers and explaining their terms, determining risks for loaning to borrowers based on their credit and processing paperwork.
Essential Duties
Provides friendly residential loan origination services as a trusted alternative to big, impersonal financial institutions, redefining the mortgage experience for customers and team members
o Loan products offered may include conventional, VA, FHA, USDA, ARM, renovation, hobby farm, and rural and agricultural loans
Receives and processes Company Leads to generate new loans from the result of Company marketing activities
May engage in marketing and promotional activities in support of Loan Officers personal leads
o Builds and maintains a pipeline of referral sources from which to identify new personal sales leads such as real estate brokers/salespersons, builders, bankers, community leaders, family members, etc.
o May spend time outside of the office (including home office) originating loans, networking or marketing with referrals, or developing personal relationships with potential borrowers.
o Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest, adjunct to in-person contacts
Analyzes and exercises independent judgment and discretion in advancing MSFs business objectives and the interests of MSFs borrowers regarding significant financial decisions
Carries out major assignments affecting business operations of MSF or MSF borrowers through:
o Manages loan pipeline, review active loan files regularly to ensure there are no missing loan documents, follow up on outstanding loan conditions.
o Correspond with applicants to resolve questions regarding application information.
o Compile loan packages and facilitate negotiation with applicants according to MSF standards, such as origination fees, loan repayment options, and other credit terms.
o Reviews applications, collects, and prepares materials needed to secure a loan.
o Remains aware of loan application deadlines and informs borrowers about them.
Completes necessary continuing education in a timely manner and remains current on local developments and trends within the mortgage and real estate industries.
Compliance with applicable state and federal licensure and mortgage and fair lending laws and regulations
Nothing in this job description restricts MSFs right to assign or reassign duties and responsibilities at any time.
Qualifications & Experience
Must have NMLS registration and any applicable State License for mortgage origination activities
Loan origination experience required.; average of two or more units a month in production
Excellent interpersonal and customer service experience.
Proven sales, negotiation, analytical and problem-solving skills.
Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management
Ability to function well in a high-paced and at times stressful environment.
Ability to pass a background check and drug test
Demonstration of MSF core values: Connection, Respect, Agile, Revolutionary, Communication, and Resilient
Physical Requirements
Stationary position; prolonged periods at a desk and working on the computer.
Occasional movement about inside the office to walk to offices and office machinery.
Occasional lifting up to 10 pounds, stooping, bending, standing, reaching.
