Quality & Systems Management Director

Brief Position Summary

The Director of Quality and Management Systems develops, implements and sustains management systems in line with industry standards, third-party accreditations and business requirements. Regulates, controls and improves the quality of all associated processes.

Duties And Responsibilities

Strategic Development of MSC Quality & Management Systems

• Designs and delivers an organizational-wide management system strategy with key milestones and metrics against a 3-5 yr. plan.
• Contributes to new business initiatives, contracts and projects to communicate impact on management systems.
• Builds expansion of current management systems to allow for movement into additional markets, such as Food & Beverage, Aerospace and Healthcare.
• Develops and tracks total cost of quality. Presents during overall management review process
• Designs and develops for innovation. For example; simplified and sustainable packaging for core customers and process improvements.
• Develops and tracks total cost of quality. Presents during overall management review process.
• Develop and provide coaching/mentoring of Quality team.
• Create and lead corporate-wide Quality Council.
  
  

General and Task Management

• Creates, implements and sustains policies, procedures and best practices to drive continual improvement. Ensures all are updated to meet requirements and adhere to appropriate document control practices.
• Develops, implements and maintains key performance indicators (KPIs) for Quality and Management Systems.
• Integrates Headquarters management systems into all distribution facilities and manage central certifications where necessary.
• Liaises with distribution quality assurance teams and acts as an informal lead on critical activities, such as customer improvements, management reviews and metrics.
• Serves as primary quality control and assurance resource to internal and external customers for problem identification, resolution and loss reporting.
• Interacts with customers as required to include quality and/or management system provisions are included in the overall process.
• Interacts with customers on critical Requests For Purchase (RFPs).
• Manages all external registration requirements and management system contractors as needed.
• Develop quality budget and manage key quality contracts, if necessary.
  
  

Audits and Corrective Actions

• Conducts and schedules internal and external audits as required by third parties, customers and/or other.
• Ensures corrective actions are undertaken to close out non-conformances found.
• Collaborates with operational QA to ensure corrective actions and non-conformances are shared across the network.
• Establishes and manages a detailed corrective action database within the Central Management System (CMS).
• Track critical supplier corrective actions and represent MSC in customer reviews for high-risk portfolio.
  
  

People and Training

• Liaisons and informally leads quality assurance professionals in the manufacturing setting.
• Develops and implement a Quality and Management Systems curriculum for the MSC organization.
• Continual professional training and development within the Quality and Management Systems arena.
• Performs all duties inherent in the role of an MSC Director including hiring, termination, review and development of associates.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC s vision and unity of purpose.
  
  

Compensation starting at $127750 - 200750 depending on experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.