What are the responsibilities and job description for the Work Team Coach 9:30am-6:00pm position at MSC?
Brief Position Summary
This role will be responsible for training all new hires within multiple departments, cross training associates and assist in guiding workflow of basic day-to-day functions in the warehouse
DUTIES And RESPONSIBILITIES
This role will be responsible for training all new hires within multiple departments, cross training associates and assist in guiding workflow of basic day-to-day functions in the warehouse
DUTIES And RESPONSIBILITIES
- Takes the lead in training new and current associates in partnership with the CFC Learning Specialist. Training consists of but not limited to safety, performance and quality standards.
- Evaluates associates progress and provides regular performance updates to the appropriate parties
- Coaches Associates to higher levels of performance, productivity & quality
- Performs all department functions within specified productivity and quality expectations. Includes but is not limited to picking, packing, stockhandling, receiving and large.
- Facilitates all day-to-day operational activities of the department as well as oversee the workflow processes by helping the associates eliminate barriers to productivity and quality.
- Assists department supervisor with productivity enhancements, conducting performance observations and SOP updates.
- Operates basic and advanced tools, equipment and warehouse vehicles (i.e. turret truck and/or order picker).
- Evaluates spend-a-day candidates on departmental procedures and monitors their progress
- Monitors, reports and supports the Safety culture and ensures safety rules and SOPs are communicated and followed.
- Engages in the local Safety Culture through safety team support and offering safety suggestions.
- Performs to specified productivity and quality expectations within safety guidelines
- Participates in work clean program.
- Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC s mission.
- Participates in special projects and performs additional duties as required.
- High school diploma or the equivalent required.
- One year of warehousing or related experience is required.
- Subject matter experts in 2 or more departments preferred
- Internal candidates need to be in good standing
- Experience in operating basic warehouse vehicles such as pallet jacks and forklifts if required in specific department.
- Experience operating advanced warehouse vehicles such as turret trucks and order pickers where required.
- Basic computer skills required.
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting, standing, walking, lifting materials (maximum 75 pounds individual or team lift), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, and repetitive twisting or pressure, involving wrist and hands. Hearing, seeing (including depth perception and peripheral vision), ability of mental coordination. Must be able to wear personal protective equipment as required for position. Must be able to operate at heights up to 50 feet. Mentally alert for entire shift.
- May be required to work overtime to meet customer s needs.
- Must obtain internal certification to operate warehouse vehicles within specified time requirement.
- Subject matter experts in 2 or more departments preferred
- Internal candidates need to be in good standing
