What are the responsibilities and job description for the FRONT END/OFFICE POSITION position at MSCCN?
About us : YCG Inc is a small business in Williamsport, PA. We manufacture and calibrate speed enforcement equipment for our local law enforcement, state police, and automated enforcement systems. We're committed to Service, Excellence, and Integrity. Our work environment includes : Casual work attire Relaxed atmosphere Duties Include but are not limited to : Greet and welcome visitors in a friendly and professional manner. Answer phone calls and respond to emails promptly and professionally. Provide excellent customer service and address guest concerns or complaints. Assist with administrative tasks such as filing, data entry, invoicing, and processing calibration documents. Prepare documents for account reconciliation. Requirements : Strong communication skills, both verbal and written. Excellent customer service and problem-solving skills. Excellent computer skills with knowledge and experience using keyboard shortcuts. Proficient in Microsoft Office (Word and Excel), including utilizing formulas. Excellent attention to detail. Familiarity with phone systems and office equipment. Ability to handle multiple tasks efficiently and prioritize workload. Previous experience with Quickbooks Online helpful but not required. Applicants must have or obtain their PA notary license within 90 days. We offer competitive pay and benefits for this position. If you are a detail-oriented individual with a passion for providing exceptional customer service, we would love to hear from you. Job Type : Full-time or Part-time Pay : $16.50 - $18.00 per hour Expected hours : FT 40 per week PT Up to 30 per week Benefits : FT : Health insurance Vision insurance Paid time off Retirement plan PT : Retirement plan Schedule : Monday to Friday Work Location : In person
Salary : $17 - $18
