What are the responsibilities and job description for the Lead Lift Operations position at MSCCN?
Create Your Experience of a Lifetime Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first). Employee Benefits Ski / Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program To Learn More, please review the Benefits Eligibility Summary (Job Summary : Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations team is no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Leads are courteous and efficient guest service champions with a proven leadership ability. Job Specifications : Housing : May Be Available Expected Pay Range : $22.00 - $23.04 Shift & Schedule Availability : Full Time & Part Time Skill Level : Lead Job Responsibilities : Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts Assist with hiring, support, and training of operators in daily operations and safety Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary Supervise the daily operations and safety of the scanning department. Be a point of escalation to support scanning equipment issues, ticket / pass problems, and ticket / pass misuse. Monitor daily job performance of the team, as well as provide and document coaching and discipline. Monitor staffing levels, and make adjustments as needed. Report and staff safety incidents to the manager immediately. Assist with in field training Perform audits to track the performance of the scanning team. Maintain up-to-date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests Works closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain. Promote clean and organized workstations. Receive and assess guest questions, comments, and complaints providing timely resolutions Other duties as assigned Job Requirements : High School Diploma or GED Equivalent required 1-2 years of previous lift or mountain operations experience required Must be able to communicate fluently in English Ability to work a flexible schedule including nights, holidays, and weekends The expected pay range is $22.00 - $23.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 502604 Reference Date : 07 / 12 / 2024 Job Code Function : Lift Operations
Salary : $22 - $23
