Event Security Officer - Madison Square Garden

Overview

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment.  The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG , deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at www.msgentertainment.com. 

Role Summary

The PT Security Officer provides a safe and secure environment at Madison Square Garden's arena and theatre.

Specific Functions/Activities Summary

• Provides security guard force coverage of the arena by staffing 24/7 fixed, roving, indoor, or outdoor
• Checking bags and screening guests and employees to ensure overall safety.
• Screens visitors, vehicles, and equipment entering the arena.
• Secures TV trucks, equipment, and personnel entering and exiting the arena’s loading docks in support of arena events.
• Observes and reports on security threats along the building’s perimeter such as: crime, scalper activity, loitering, and surveillance activity (of performers, players, arena activity)
• Assisting with guest ingress and egress.
• Screens bulk items entering the loading dock like mail, team equipment, and deliveries.
• Escortspatrons, clients, employees, artists, performers and players into and out of Madison Square Garden.
• Learns and executes arena security response, access control, and evacuation plans.

SPECIAL REQUIREMENTS OF THE JOB:  

• NYS Security License and Fire Guard License.
• Must be willing to travel to other locations as needed.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
• General physical requirements such as lifting 25 lbs., standing for long periods, walking long distances, bending and constant motion is often required.

 

Qualifications

• Security experience with an understanding of security procedures and guest relations.
• Active member of Local 177.
• Familiarity with radios, Closed Circuit Television Systems and other security devices.
• Must have the ability and interpersonal skills to effectively assist guests, clients and employees.
• Excellent written and verbal communication skills.
• Must have basic familiarity with email, Microsoft Office tools, and computer software programs used for staffing, access control, and deliveries.
• Must be able to work flexible hours, which includes evenings, weekends and holidays.
• Must have a valid NYS Security License and Fire Guard License.

The Company requires that all individuals, subject to certain limited exceptions, be fully vaccinated against COVID-19.  The Company will consider requests for reasonable accommodations regarding this requirement.

 

Education

Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.