What are the responsibilities and job description for the Restaurant Operations Manager position at MSGCatering-LLC?
Operations & Financial Management
- Oversee day-to-day operations to ensure smooth service.
- Monitor sales, expenses, and profitability to control costs.
- Develop and implement cost-effective inventory management strategies.
Team Leadership & Staff Management
- Hire, train, and supervise restaurant staff.
- Create employee schedules to optimize labor costs and service quality.
- Conduct performance reviews and implement training programs.
Customer Experience & Service Excellence
- Maintain high service standards and resolve customer complaints.
- Implement strategies to improve customer satisfaction and loyalty.
- Compliance & Safety Management
- Ensure compliance with food safety, sanitation, and health codes.
- Conduct regular inspections and enforce safety protocols.
Marketing & Business Growth
- Collaborate with the marketing team to execute promotions and events.
- Develop new revenue opportunities such as catering or delivery partnerships.
Salary : $45,000 - $55,000
