What are the responsibilities and job description for the Account Receivable Associate position at MSi Corp?
Summary : The Customer Service Accounting Representative (CSAR) is responsible for working with customers face to face, via phone or email and handle collections and allocations of payments.
Work hours : Monday to Friday 8 : 30am to 5 : 00 Pm and one saturday month.
Seniority Level : Associate
Employment Type : Full-time
Compensation : This hourly, non-exempt position pays from $20 to $24 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $42,000 and $50,000 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities :
- Effective and efficient handling of customer transactions.
- Responsible for billing, collection and reporting activities according to the specific deadlines.
- Accurately record and maintain customer contact information and details.
- Build and maintain company customer relationships.
- Answer inbound calls and make outbound calls.
- Consistent following up on promises and commitments in a timely manner with customers.
- Follow established procedures for processing receipts, cash, etc.
- Investigate customer queries as necessary and find solutions of necessary.
- Appropriately identify and escalate customer issues.
- Complete sales transactions and processing of payments.
- Partner with Sales Representative to keep account transactions up to date.
- Practice Customer focus, collaboration, and communication with team
- Retain up to date knowledge of company products and procedures
- Perform additional duties as required and or requested.
Additionally the candidate must meet the following Education and / or Experience requirements :
This role has the following physical demands :
Benefits : MSI offers a comprehensive benefits package that includes :
About MSI : Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including :
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
Salary : $42,000 - $50,000
