What are the responsibilities and job description for the Contract Billing Administrator position at MSI Metro Sales Inc?
Founded in 1969, Metro Sales Inc. built its name selling office supplies and equipment within the Twin Cities market. We have grown to become one of the largest office technology providers in the Midwest. Today, MSI Metro Sales Inc. a 100% employee-owned company, is an industry leading hardware, software, and managed services provider.
MSI Metro Sales Inc is currently looking for a Contract Billing Administrator- Employee Owner to join our Accounting department located in Green Bay, WI.***Please note we will be moving to Ashwaubenon/De Pere this year.
The primary responsibilities will be preparing maintenance contract records and produce accurate and timely invoices for billing purposes, provide administrative support and communicate effectively to internal and external customers.
What You Will Do:
MSI Metro Sales Inc is currently looking for a Contract Billing Administrator- Employee Owner to join our Accounting department located in Green Bay, WI.***Please note we will be moving to Ashwaubenon/De Pere this year.
The primary responsibilities will be preparing maintenance contract records and produce accurate and timely invoices for billing purposes, provide administrative support and communicate effectively to internal and external customers.
What You Will Do:
- Review billing contract data from customer sales order and enter specific contract terms into contract record of billing system to set up maintenance agreement.
- Answer and respond to email or telephone inquiries with internal or external customers re: rates, procedures, or billing inquiries in a timely manner.
- Review the billing queue daily to check for meter readings, ensure billing accuracy and resolve discrepancies to process contract billing.
- Process contract rewrites to adjust existing maintenance agreements.
- Calculate and prepare special billing spreadsheets with Excel to present to customers.
- Run e-views to target specific billing criteria, i.e., above and below grids, expired contracts, etc.
- Prepare profitability or special reports as assigned.
- Perform other related duties as assigned.
Minimum Qualifications:
- High school diploma or equivalent
- 1 years of office administration or industry experience.
- 3 years of experience with Microsoft Office products.
- Must be able to train in MN for 1-2 weeks.
Preferred Qualifications:
- Bachelor's degree in finance or accounting required or equivalent.
- Excellent written and verbal skills.
- Ability to multitask in a deadline driven, fast-paced environment.
- Experience in delivering customer focused solutions.
- Exhibits analytical problem solving and troubleshooting skills.
- Ability to make sound decisions in a timely manner.
- Experience in analyzing complex data and process information accurately.
- Strong PC skills, including, E-automate and other software such as CRM software.
- Exceptional Excel experience with a core knowledge in mathematical methods or formulas to solve a problem.
- Proven track record in process optimization and improvement.
- Exhibit resilience, creativity and focus in a positive manner.
Work Hours: Monday through Friday, 8:00 am to 5:00 pm with schedule flexibility and hybrid work options after training.
What We Offer:
- Medical, Dental and Vision Insurance
- Short- and long-term disability program
- Life Insurance
- Educational Development Benefits
- Employee Stock Ownership Plan (ESOP) Gainshare
- 401K Match
- PTO
- Paid Volunteer Days! Opportunities for community involvement with your peers.
Metro Sales Inc. Vision:
Our Employee-Owners drive the success of the company. We strive to create an environment that offers challenging, stimulating and financially rewarding opportunities. Join us where you can learn and grow to your full potential.
MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.
