What are the responsibilities and job description for the Client Service Representative – Entry Level – Immediate Hire position at MSI?
We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is an excellent opportunity for individuals eager to begin their career in customer service while developing essential skills in client relations. As a Client Service Representative, you will play a crucial role in ensuring client satisfaction and supporting our business goals.
Key Responsibilities
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Key Responsibilities
- Client Interaction: Serve as the first point of contact for clients, answering inquiries and providing accurate information about our products and services
- Problem Resolution: Help clients efficiently resolve issues, ensuring a positive and seamless experience
- Account Management: Maintain accurate and confidential client records and databases to ensure smooth service delivery
- Team Collaboration: Work closely with other departments to ensure effective communication and exceptional service
- Feedback Collection: Gather client feedback to provide valuable insights that enhance service quality and customer satisfaction
- Education: High School Diploma or GED required; Associate’s or Bachelor’s degree is a plus
- Experience: No prior experience required; we welcome recent graduates and individuals eager to learn and grow
- Communication Skills: Excellent verbal and written communication skills, with a friendly and professional demeanor
- Interpersonal Skills: Strong ability to build relationships with clients and team members, fostering a positive environment
- Detail-Oriented: Capable of managing multiple tasks effectively while maintaining attention to detail
- Training: Comprehensive training program designed to set you up for success in your role
- Career Growth: Clear opportunities for professional development and career advancement within our company
- Supportive Environment: A positive and collaborative workplace where your contributions are valued and appreciated
- Competitive Compensation: Attractive salary with performance-based incentives that reward your hard work
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